Mexico Honeymoon Vacations

We had a great time. I've never met a staff as kind and helpful. We will definitely be back.

We got moved to a different room that was horrible n a lot of birds pooping n wouldn’t let us sleep

Room had roaches.

My husband and I take trips to the Caribbean once a year. We typically don't consider going to the same place twice. However, our stay at the Blue Diamond has made us rethink that decision. The customer service, facility, and food were amazing. The food always tasted so fresh and the Mexican dishes were particularly fantastic. Our experience is definitely a memory we won't soon forget. This was hands down one of our best travel experiences.

the resort was gorgeous, the staff were very friendly and helpful, the resort it self is very quite , we spend 5 nights there ,and there were nothing happening to keep the guests entertained , the TVs in the rooms weren't working , there was no activates during the day or night time, the plus point was that we had access to their sister resorts and they had shuttles provided for transportation , we kept ourself busy exploring the sister resorts and would come back to rest up at Pacifica .

The staff it’s not friendly and it’s too much complicated for reserve restaurants

My husband and I take trips to the Caribbean once a year. We typically don't consider going to the same place twice. However, our stay at the Blue Diamond has made us rethink that decision. The customer service, facility, and food were amazing. The food always tasted so fresh and the Mexican dishes were particularly fantastic. Our experience is definitely a memory we won't soon forget. This was hands down one of our best travel experiences.

I am writing to formally express my disappointment with my recent stay at Aqua Live Cancun. I selected your resort because it was advertised as an all-inclusive luxury experience. Unfortunately, my stay fell significantly short of the expectations created by your marketing and the services included in the package. One of the biggest disappointments was the dining experience. Food was frequently unavailable or offered in limited quantities, and although reservations were not required, guests were often placed on waiting lists because the restaurants were full. On several occasions, I had to wait approximately 40 minutes to be seated. In addition, I was surprised to find that certain menu items required an additional charge, despite booking an all-inclusive vacation. This was never made clear and made the experience feel far from truly all-inclusive. The pool area was equally frustrating. There were not enough lounge chairs available to accommodate guests, forcing people to wake up very early in the morning just to secure a chair. Guests who wanted a cabana were required to pay an additional $120 per day, which is unreasonable considering the resort is marketed as an all-inclusive property. The beverage quality was also disappointing. The drinks appeared to be made with low-quality products and did not meet the standard expected from a resort of this caliber.In addition, there was little to no entertainment at the main pool during the day, creating an atmosphere that lacked.

We had a great time. I've never met a staff as kind and helpful. We will definitely be back.

pool floor could be cleaner, otherwise it was a great experience

the resort was gorgeous, the staff were very friendly and helpful, the resort it self is very quite , we spend 5 nights there ,and there were nothing happening to keep the guests entertained , the TVs in the rooms weren't working , there was no activates during the day or night time, the plus point was that we had access to their sister resorts and they had shuttles provided for transportation , we kept ourself busy exploring the sister resorts and would come back to rest up at Pacifica .

pool floor could be cleaner, otherwise it was a great experience

We had a great time. I've never met a staff as kind and helpful. We will definitely be back.

We got moved to a different room that was horrible n a lot of birds pooping n wouldn’t let us sleep