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"No instructions when we checked in. Had to figure out internet/amenities on our own. However the host was very responsive through WhatsApp. Cost of cook was 2x what advertised. Most frustrating part of the experience was that we got moved to a different house than the original one because of “construction”."

"The resort was beautiful. The food options were good but not all food was good. Service was POOR. Almost all servers at different restaurants and buffet restaurant felt entitled to tips. They didn’t provide service unless you tip. Most didn’t even respond to hellos/holas, grumpy faces or responses. When people wave bills they get service. Completely disappointed. They should learn from Mexican resorts where they pride on consistent and above average friendly service. Everything else was good. "

"This resort has everything you could ever want and more. The workers are friendly and provide great customer service. This is my third time staying and I plan to come again soon!"

"RD 2024 was great! Wish had more authentic Dominican dishes. I went off to Yeya Restaurant to get some nice Dominican food. Nice area close to restaurants and bars. "

"I liked it was next to the beach,I didn’t like no parking,no water in the bathroom (toilet) and not polite service at all."