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「The hotel is great but what made the experience great was the staff, especially the Preferred club staff. Our butler Anibal was great, he made sure we had an amazing experience, couldnt have asked for anyone better. Everyone at the preferred lounge and Rosewater was great at making us feel welcomed at all times, especially Francy, Esperanza and Francisco. Would definately return. 」

「とても快適でした。」

「Best experience everyone very friendly love it 」

「I had a wonderful stay at this resort and can’t recommend it enough. The food was absolutely incredible — every meal felt like a gourmet experience with a wide variety of options to choose from, all fresh and beautifully prepared. Whether it was breakfast, lunch, or dinner, the quality and flavor were consistently top-notch. What truly made the experience stand out, though, was the staff. Everyone was so warm, attentive, and genuinely welcoming. From the front desk to the restaurant servers and...

「La pasamos muy bien, la comida es deliciosa, el servicio al cliente muy bueno, habitaciones cómodas y lindas, tienen actividades durante el día para los niños. Me gustó que el buffet estaba protegido por un vidrio y te sirve un mesero, así de mantiene la higiene y el orden, también hasta el desperdicio de los huéspedes desconocidos desconsiderados que usualmente hay en este tipo de restaurantes. Volveríamos a ir sin duda! 」

「Everything was great! Will definitely go back. 」

「The entire team at the Mexican restaurant was outstanding! Our server, Bienvenido, was exceptional—friendly, attentive, and incredibly knowledgeable about the menu. The Churrasco was absolutely delicious; the chef truly outdid himself both times we dined there. An all-around fantastic experience!」

「We enjoy how family friendly this resort is. 」