ハローロード ホテル

「Don't expect toilet paper unless you're willing to pay a massive upcharge! New boutique hotel in mint condition and great location in Maida Vale. Staff (all off-site) was wonderful during booking process online. We were initially told there was AC in the room we booked but then management realized there wasn't so they upgraded us to a room with AC at no extra charge. Bed was comfortable. Kitchen had too many unusable amenities in lieu of just useful space. How anyone could cook anything in...

「We specially booked a 2 bedroom apartment, which was confirmed in our Expedia booking. When we arrived it was a 1 bed with a sofa bed. This aside, the kitchen cupboard was off the wall, the bath was cracked, the tiles were broken and so was the dressing table and mirror. We communicated all of this to the host and their only answer, was that they would cancel the booking (as we are stood in the apartment) and give us a refund. We had no choice but to do this and were left in London trying to...

「I stayed in five nights and had two minor issues. The first thing is in-room safety box was not working when I checked-in while the second thing is that the room key was expired before check-out. Although the issues, hotel staff was very quick and flexible to fix them. I was able to stay very confortable thanks to them.」

「パディントン駅から6分でヒースローエクスプレス利用に便利。 設備も新しく、冷房完備なので熱波のロンドンでも快適でした。」

「3回目の宿泊ですが、立地と値段的にとても満足できるホテルです。 以下マイナーなトラブルがありましたが、改善される事を願っています。 > 冷蔵庫を置くキャビネットが破損しており、中身を取り出す際に何度か冷蔵庫が倒れました。 > 滞在中リフトが故障しており、足の悪い同行者にとっては少々大変でした。」

「お部屋も、朝食も、スタッフのご対応もすべてとても快適に過ごせました。」

「スタッフさんの対応含めて大満足でした」

「スタッフがフレンドリーで親切 とても気持ちの良い滞在になりました」

「清潔でおしゃれな客室です。朝食は素晴らしい。朝食時に出してくれるコーヒーも最高に美味しかったです。場所も適度に駅に近くてよく、周囲の環境も良いです。スタッフの皆さんも良かったです。フロントがないので、宿泊前にメールで鍵の受け取り方法などを確認しておくと良いです。」

「パディントン駅から近く、便利でした。」

「朝食が美味しかった。」

「The doorman is a racist. If you are not caucasian, don’t go. It’s wasting money to be discriminated and ruin your trip. The little miserable old doorman looking just like Harry Potter’s Dobby must be fired.」