地下鉄スイス コッテージ駅 ゲストハウス

「観光の拠点として最適な立地です。主要観光地へのアクセスはもちろん、スーパーや駅もすぐ近くにあり、利便性はこれ以上ないほどでした。 加えてスタッフの皆様の対応が素晴らしく、最初から最後まで心地よく過ごすことができました。おかげで最高の旅行になりました。ありがとうございました！」

「I couldn’t travel due to the Tube strikes so a couple of days beforehand I asked to move the booking and requested they waived any charge but accepted I would pay the same price even if the cost of the room was less on a new date. I knew there was a risk I’d lose my money but it was worth a conversation. Despite several attempts to contact them they totally ignored both me and Hotels.com until the day when they said they told Hotels.com they wouldn’t accept anything and I’d be charged the full...

「入り口が解りにくいのと、海外インターネットだったのでSMS受信が遅れていたので、ドアの暗証番号取得するのに日数がかかった。」

「They cancelled on us as we were standing at the door, leaving a family of 5 stranded in London without accommodation between Christmas and New Year... not nice!! I booked the apartment in August already, then tried contacting them from 9am on the day of check-in to arrange check-in, but no response. Eventually at 2 pm Hotels.com managed to get hold of them and they said they couldn't accommodate us. Kudos to Hotels.com for arranging alternative accommodation (albeit 1 family room instead of a...

「La proprietaria nonostante avessimo pagato non ci ha neanche fatto entrare nella stanza dicendo che fosse overbooking risultato abbiamo dormito per strada tutta la notte a causa di negligenza e mancanza di rispetto. Meriterebbe di chiudere. Maleducazione e scortesia . Ad oggi dopo 5 giorni non ho ancora ricevuto il rimborso.」