I booked a room at the King's Boutique hoping to get close to a town that I enjoy. A unique property in situated in the center of Hampstead.
You cannot check in early. Staff is not available.
The rooms are nicely decorated and there is a view of the historic Hampstead High street. Unfortunately there is a "crepe war" going on with TWO competing businesses that are in very close proximity to the King Edward IV Pub / Kings Boutique. The awning for one of those crepe stalls is DIRECTLY below the windows to the room I was supposed to occupy.
I found the sickly sweet smell of French pancakes overwhelming, but I checked out the heating and the plumbing before I was offered another room. The ordinarily pleasant smell is almost toxic is concentrations that come up from TWO creperies. It will bring tears to your eyes and a twist to your gut.
There was no heat in the two rooms I was offered.
There is hot water, but it's almost impossible to get the controls right - I checked - stone cold or boiling hot was the final straw that had me begging to cancel.
These rooms are unfit for habitation and "the building is three hundred years old" is not a legitimate excuse for the suffering that comes with a holiday to this location.
I WAS NOT ALLOWED A REFUND FOR MY THE FIRST NIGHT. Business is business and staff is combative, unyielding, confrontational and rude.
DON'T DO IT. There are better options and niceR people who deserve your business. All nearby, too.
BRIAN
2024 年 1 月に 4 泊滞在
2/10 (非常に不満)
Johan
2023 年 11 月 27 日
Johan
2023 年 11 月に 2 泊滞在
10/10 (非常に良い)
JIMMY
カップルで旅行
2023 年 11 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Its accessible and quiet and needed to be able to upgrade the TV channels.
JIMMY
2023 年 11 月に 1 泊滞在
8/10 (良い)
Graeme
2023 年 10 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Catherine room.
The room Catherine we stayed in was very clean and comfortable and convenient for us. if I was picky I would say the en-suite is very small and you may struggle if you are a large individual, also the telly was not working correctly but this we did not mind as we were not in the room for any length of time.
Graeme
2023 年 10 月に 1 泊滞在
8/10 (良い)
Maarten
小さなお子様連れの家族旅行
2023 年 10 月 29 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Nice old pub with a clean bedroom. All you need!
Maarten
2023 年 10 月に 2 泊滞在
4/10 (不満)
Peter
2023 年 10 月 24 日
気になった点 : 清潔度、施設のコンディションと設備
Peter
2023 年 10 月に 1 泊滞在
8/10 (良い)
Sandra、Eynsham
カップルで旅行
2023 年 9 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great for our needs. Wonderful location, the mattress is a bit past its best but what a fabulous place. We especially enjoyed returning from our evening out to the huge singsong taking place in the bar. Obviously a very popular venue and we look forward to returning
Sandra
2023 年 9 月に 1 泊滞在
2/10 (非常に不満)
Melanie
2023 年 9 月 27 日
Melanie
2023 年 9 月に 1 泊滞在
8/10 (良い)
Karen
2023 年 9 月 18 日
The room smelt very strongly of something unpleasant.
The staff could have offered more info about wifi and checking out procedure.