The location is perfect for the Hyde Park concerts Description of rooms aren’t that accurate!!
Not aware it is in renovation when I booked the hotel
Only here for two nights and the service et al was great. The only honest problem we found was that nobody spoke English without a thick accent from Poland, Romania etc., We had to ask for a repeat of information on a number of occasions.
The staff make it always, it's all about the experience
Convenient location to shopping, dining and underground. Family room offered nice separation of sleeping areas. Comprehensive breakfast buffet. Appreciated complimentary mini bar snacks.
Great and safe hostel. It has awsome localisation, nice and helpful staff, cosy rooms and kitchen for guests. I really like that there are some lockers downstairs, so when you check out, you can keep there your luggage.
- The Location is excellent - The breakfast restaurant is not that good
Great customer service. Nothing was too much trouble for the Arch team.
check in was awful. usually when I arrive at this hotel which I have used for over 8 years they have given me early check in.. this time we were made to wait until 3.00pm.. being totally tired from the 10 hour flght I was truly annoyed
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