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"Great location near Paddington Station; very helpful staff (maneuvered the rooms around to let us have a very early check-in, with no charge, after an overnight flight from the US); very clean room with good housekeeping. They didn't provide many towels but readily gave us extras when asked. Very good value."

"Not a large selection at the bar, bathroom in our room needs an update"

"Rooms are very dated. No soap- had to ask and even then they didn’t provide. Booked double- ended with a twin. Second day, they put another bed in the room! 3 single beds. Had to call down to remove. Backs on to rail line! Had a course at the hotel. Won’t stay again."

"Lovely. Room quite small "

"The room was clean, albeit very small. Smaller than expected. The bed was super comfortable with down pillows. Great power shower. A quiet location overlooking Tavistock Square gardens. The breakfast is incredible value. A fantastic range and managed impeccably by the staff."

"The whole experience of staying was so lovely. The staff were helpful, the room had a great view and had everything we needed. Air conditioning was nice in the room and great facilities. Breakfast had a variety of choice, high quality and friendly staff."

"The hotel itself was good. Only thing I have to say is bed too soft for my back , neck and shoulder injury. Little walk to the tram. Far from central Amsterdam. No food at hotel after 10am. "

"I always stay here in London. I heard a visitor from the US complaining that there was no hairdryer in the room. There’s no coffee or tea either. This suits me fine. Bring your own stuff or book somewhere else if you want a traditional hotel. "

"Location was ideal"