Hotel has a welcoming, busy & vibrant vibe. Friendly reception staff. Room we had was a Cosy Park, it was big enough and I’d say a standard sized hotel room. Room was very clean, with a fridge, kettle, desk, large tv was a bonus! Bathroom was gorgeous, large rain shower. The heating controls might confuse some as you have to tap a few times to line up with the option you require. Very heavy traffic outside and a huge amount of blue light vehicles. Saying that, it quietened down overnight and didn’t disturb sleep at all. Bed was very comfy. Liked the different artwork around the hotel that wasn’t just ‘stock’ photos. Liked the local ‘tips’ at the entry to the lifts. Area around is one to be aware of, lots of men hanging around. There’s also a blood control kit on a wall near the BP garage as there’s been some serious crime in the area. Lots of bikes and delivery scooters on the pavement outside hotel can be dangerous. All in all just sensible precautions of your surroundings and you should be fine. Shepherd’s Bush Market tube just a few min walk around the corner or Shepherd’s Bush tube the other station is just slightly longer on the other side of the park. Didn’t have breakfast or dinner at the hotel but that area was always buzzing and had a nice vibe. Would stay again and it’s dog friendly so our well behaved Miniature Schnauzer had a lovely stay and they don’t charge anymore for a pet to stay which is wonderful.