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"It was a good experience "

"Please stay here! Sulli and the other members of staff were incredible! They were kind, helpful and went above and beyond with our stay even making us a map to help us navigate Hanoi. For that I absolutely cannot recommend this stay enough! We were given a free upgrade as the room was available and we got free drink coupons. The rooms were lovely, the location was perfect and the hotel was next to everything you could want. The breakfast was delicious and when we were getting an early bus to sapa they packed us a delicious breakfast for us to have on our travels. They helped with our bags and made us feel so at home. And for the price this was all absolutely so much more than we could have expected! "

"The people here are amazing. This was my second stay and I would stay a third and forth time too. :)"

"We really enjoyed our stay at this hotel-it was the first one we stayed at our our vacation traveling around Vietnam. This hotel is located in the old quarter-a convenient location. We really enjoyed the breakfast-the staff were very friendly & they had the best yogurt & coffee! We would consider this hotel in the future! Thank you! "

"The television setting was very comfusing to find the Chanel. I always call the technician for help. "

"I stayed at Hotel Melia in Ha Noi for 2 nights in August 2025 during holiday vacation. The check-in was smooth, and the front desk staff were very friendly—especially recommended great local restaurants. Our room was spotless, modern.The breakfast buffet was excellent with fresh pastries and good coffee. The location is ideal,short walk to major attractions. Overall, we had a fantastic experience and would highly recommend this hotel to anyone visiting Ha Noi"

"staff"

"Nice hotel, super friendly and helpful staff. Nice rooftop pool, rooms fine but nothing special. Decent breakfast, good location. Good value for money."

"Very nice hotel, clean, comfortable, staff was amazing, highly recommend and definitely worth the price "