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Hanoi Brilliant Hotel and Spa

Photo gallery for Hanoi Brilliant Hotel and Spa

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View from Room
View from Room
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Hanoi Brilliant Hotel and Spa

Hanoi Brilliant Hotel and Spa

3.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
10000, Hanoi, 44 Hang Trong, Old Quarter, Hoan Kiem

Explore the area

  • Popular LocationHoan Kiem Lake3 min walk
  • Popular LocationSt. Joseph's Cathedral5 min walk
  • Popular LocationHanoi Opera House14 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)24 min drive

Choose dates to view prices

About this area

Hanoi

Located in Hoan Kiem neighborhood, Hanoi Brilliant Hotel and Spa is connected to a shopping center. Vietnam Women's Museum and Vietnam Military History Museum are cultural highlights, and some of the area's notable landmarks include Temple of Literature and Ho Chi Minh Mausoleum. Train Street and Ho Tay Water Park are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • Dong Kinh Nghia Thuc Square - 5 min walk
  • St. Joseph's Cathedral - 5 min walk
  • Ngoc Son Temple - 8 min walk
  • Hanoi Opera House - 14 min walk

Restaurants

  • Onsite dining venue – Restaurant offering Vietnamese cuisine. Serves breakfast.

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 24 min drive

About this property

Hanoi Brilliant Hotel and Spa

Central hotel connected to the convention center in Hanoi with full-service spa
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, massage/treatment rooms, and 24-hour room service are onsite. All 30 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy fireplaces, and other standard amenities include refrigerators, minibars, and flat-screen TVs.
Hanoi Brilliant Hotel and Spa offers 30 air-conditioned accommodations with fireplaces and minibars. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The Touch Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 7 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 3 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Roundtrip train station shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar/lounge
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Korean
  • Vietnamese

Business services

  • Business center

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - September 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Self parking fee: USD 3 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 7 years old are not allowed in the spa

Property is also known as

Hanoi Morgans
Hanoi Morgans Hotel
Hanoi Brilliant Hotel
Hanoi Brilliant
Hanoi Brilliant And Spa Hanoi
Hanoi Brilliant Hotel and Spa Hotel
Hanoi Brilliant Hotel and Spa Hanoi
Hanoi Brilliant Hotel and Spa Hotel Hanoi

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 274 out of 354 reviews
5 - Excellent 77%
Rating 4 - Good. 67 out of 354 reviews
4 - Good 19%
Rating 3 - Okay. 11 out of 354 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 354 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 354 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good and bad... but acceptable
Generally, it was good but receptionist needs some improvement.. breakfast was not ready... No...
Stayed 1 night in Jan 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, tidy, and the staff are always helpful, chatty, and friendly. It's my second visit to this hotel, I'll definitely come again
Stayed 5 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great People
Phi Long was amazing! He went out his way to make us feel special by providing great customer service.
Stayed 2 nights in Jan 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanoi stay
We stayed at Brilliant Hotel and Spa for 2 nights. When we arrived, never in all my travels have i come across such a high level of customer service. The reception team was fantastic especially Camella. She sets the benchmark for receptionists the world over. The rooms were lovely and breakfast fantastic. If you are looking for a central place to stay in Hanoi, i can only say look no further. Five stars is too little for them.
Stayed 2 nights in Dec 2019