トゥルム シティ センター ホテル

「Très beau et agréable logement. Excellent service de la part de toutes les personnes rencontrées. Succulent déjeuner, choix variés. * La "piscine" est plutôt un jacuzzi. *」

「What can I say except WOW! Our group had an incredible vacation! The service was top notch. From Rulo, Gustavo, Patty and Kaleeb. And thank you to all the staff members. The food was absolutely delicious. I can’t wait to plan another Trobbu vacation.」

「I had to argue with the hotel over the pet fee. According to the pet policy at the time of my booking, it stated: “Pets allowed for an extra charge of USD $20 per accommodation, per night.” However, when I checked in, the hotel tried to charge me USD $20 per pet, per night instead. It was only after I told them I would contact American Express to dispute the charge that they agreed to honor the pet policy as it was advertised. I noticed the hotel has since updated its policy to USD $50 per...

「My husband & I stayed 4 nights recently. The hotel is just as pretty in person as it is online. The rooftop pool was beautiful, we didn’t make it to the pool on the 1st floor but it was calling our name every time we walked past it. Cat at the front desk checked us in, she was wonderful. PROS: • Friendly Staff • Clean Hotel • Our room stayed COLD • Yummy Food (eggs at breakfast, burgers, fries, grilled chicken, mexican street corn - all DELICIOUS) • Towels Always Smelled Nice • Great Location -...

「This hotel is gorgeous! The beach & view were stunning & lots going on in the area. Our room couldn’t have been better. I have stayed all over the world & have never had a friendlier or more accommodating staff. They went out of their way to make sure all of our needs were met. They even helped us with transportation & outside excursions. Luis at the front desk was especially helpful & always had a smile! The food was great too.. breakfast, dinner, margaritas… everything! I can’t say enough...

「4日間滞在しましたが、初日は水が2本ありましたが、2日目、3日目は1本、4日目はゼロでした。隣の部屋の話声がよく聞こえ、壁の薄さを感じました。冷蔵庫がないことに驚きました。　事前に確認すべきでした。」

「The stay is beyond beautiful! Guests need access to more light in the rooms, microwave, electrical heating water pot for teas and coffee! Other than that the stay is amazing! Staff was amazing specially Manuel who helped us alot during our stay! 」

「In Yucatan for a month - this was the best spot we stayed during our trip. Amazing rooftop terrace and kitchen! Love it.」

「部屋の隣のトイレのドアが床に引っかかり閉まらず、2〜30cm程開けたままで、トイレもシャワーも使わなければならなかった。」

「外にウォーターサーバーや電子レンジと冷蔵庫あります。シャワーもちゃんと温水がでてよかったです。ウォーターサーバーでお湯がでるのは良かった。部屋にケトルはないです。ドライヤーもないです。 ゴミ箱がトイレにしかなかったのでもう一つゴミ箱があればいいなと思いました。 バスターミナルが近く便利な場所。 チェックアウト後のスーツケース預け入れは100ペソかかります。 24時間対応でフロントのスタッフは親切で感じが良いです。スマホの通訳で意思疎通できました。英語も喋れる人が多い。」

「Great place, amazing hospitality, perfect location and excellent value for money! Would highly recommend!」

「La vista」

「Check in was delayed, pool was murky, room smelled musty, lock on room was unsafe (almost locked myself inside the hut), needs upgraded door locking system」

「El acceso a la alberca y consumos muy limitados. Tienen muchas restricciones para el uso de la alberca. Todo lo demás bien.」