Puerto Aventuras Marina

The property and service are excellent. The only drawback is the lack of consistency in quality of food and drinks from day to day.

We returned to Iberostar Selection Coral Cancun because we truly enjoyed our one-week stay two years ago; however, this visit may be our last. Despite booking six months in advance and requesting a king bed for our anniversary, we were initially assigned a double queen room and asked to pay extra for a king bed on a higher floor. We spent the first night in a king room on the first floor above the lobby, which was noisy and poorly maintained. The shower faucet was covered in rust, and there was noticeable nighttime noise, possibly from nearby guests or operations below. We then paid to upgrade to a corner room the rest of our stay, which offered a beautiful view, but maintenance issues persisted. Both curtains had fallen off the track and could not fully close, and the coffee machine was leaking water. In addition, service at the à la carte restaurant in the adults-only building was very slow—we waited about 15 minutes before anyone took our drink order, not even offering a glass of water. As a result, we avoided the à la carte restaurant for the rest of our stay and only dined there on buffet nights. Overall, this experience did not meet the standard of our previous visit.

Very nice property. Nicely spread out. Spa was very nice. Service was mostly excellent in all areas. Restaurants were very good. Lunch ala cart options are limited unless you are serenity level. I would stay here again.