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"The accommodations were excellent and the staff at the front desk, especially Daniel and the bellman, especially Tomas made our stay amazing. Timothy in the Thames room for tea was fantastic. However, the housekeeping got a little creepy as all of our stuff got touched, moved every time they came in. The servers in the River were rude, obnoxious and over the top in waiting on us. We had so many staff come to our table, it was ridiculous and made for confusion and poor service. Also the meal in...

"Excellent all around!"

"Everything was great, except May 4 my birthday. I was coming from a 12 hour tour and the manager and security guy harassed me. The manager kept looking at me even I had my card key in my hand. I went to the room to change cause I was tired but I was hungry. I went back to the room cause I forgot my glasses and the security guy asked me for my key card, but he just asked me when there was other people coming. I felt embarrassed. I asked the manager and he brushed me off. With no apology. I like...

"Excellent."

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"The hotel is two blocks from a train station, and a short walk to the London Eye, Westminster Bridge, and Big Ben. The room was clean and good sized for London. The free breakfast was awesome with lots to choose from. Every staff member I met with was very friendly and eager to help. "

"Hotel very central and clean. Check in poor. But check out ok. "

"Very clean, spacious, good location for Victoria line and quiet "

"Close to many attractions. "

"We enjoyed our stay, with very good location, safe, clean and good service, giving prompt response to our requests. Little Venice and Paddington Station are very close to the property, which is very convenient when you are visiting. There are also good dining options, stores and supermarkets around. "