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The Strand Palace Hotel

Photo gallery for The Strand Palace Hotel

Lobby
In-room safe, desk, blackout drapes, free WiFi
In-room safe, desk, blackout drapes, free WiFi
In-room safe, desk, blackout drapes, free WiFi
In-room safe, desk, blackout drapes, free WiFi

Overview of The Strand Palace Hotel

VIP Access

The Strand Palace Hotel

4 out of 5

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
WC2R 0JJ, England, London, 372 The Strand

Explore the area

  • Popular LocationPiccadilly Circus13 min walk
  • Popular LocationLondon Eye14 min walk
  • Popular LocationBig Ben16 min walk
  • AirportLondon (LHR-Heathrow)30 min drive

Choose dates to view prices

About this area

London

In the city center, The Strand Palace Hotel is in London City Centre, a walkable area in London with great airport proximity. Buckingham Palace and London Dungeon are cultural highlights, and some of the area's notable landmarks include Covent Garden Market and Piccadilly Circus. Looking to enjoy an event or a game while in town? See what's going on at O2 Arena. Guests love the hotel's convenience to public transportation: Covent Garden Underground Station is 5 minutes by foot and Charing Cross Underground Station is 6 minutes.
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Map

What's nearby

  • Covent Garden Market - 4 min walk
  • National Gallery - 7 min walk
  • Piccadilly Circus - 13 min walk
  • London Eye - 14 min walk
  • Big Ben - 16 min walk

Getting around

  • Covent Garden Underground Station - 5 min walk
  • Charing Cross Station - 6 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • Haxells Restaurant & Bar – Restaurant with a bar offering British cuisine. Serves breakfast, lunch, dinner, and light fare daily.

About this property

The Strand Palace Hotel

Eco-friendly London hotel in London City Centre, near Covent Garden Market
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning. All 785 rooms feature modern comforts like LCD TVs with cable channels, along with free WiFi. 24-hour room service, coffee makers, and free newspapers are among the other amenities available to guests. Housekeeping is available on request.
The Strand Palace Hotel offers 785 accommodations with laptop-compatible safes and complimentary newspapers. LCD televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 15-15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • Hindi
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Phone

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Guest rating 4+
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Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GBP 15 and GBP 15 per person (approximately)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, and Switch; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel Hotel
The Strand Palace Hotel London
The Strand Palace Hotel Hotel London

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 1128 out of 2950 reviews
5 - Excellent 38%
Rating 4 - Good. 1166 out of 2950 reviews
4 - Good 40%
Rating 3 - Okay. 390 out of 2950 reviews
3 - Okay 13%
Rating 2 - Poor. 163 out of 2950 reviews
2 - Poor 6%
Rating 1 - Terrible. 103 out of 2950 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Room was a good size and very clean. The receptionist was very friendly and efficient.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for all sightseeing in London. Comfortable rooms and good service.
Stayed 1 night in Oct 2021

3/5 Okay

Liked: Staff & service, amenities, property conditions & facilities
The single room was like a prison cell. TV did not work on arrival, but was fixed very quickly. Shower very cramped. Room far too hot, poor ventilation.
Stayed 3 nights in Oct 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfy and bathroom had a great shower. The rooms were quiet too so a good night's sleep. It's a great hotel where I've stayed many times before. Only downside was the service in the bar was odd. It was fenced off so first had to ask if we were allowed to use it, I assume it was hotel guests only as had to give our room number "for reference purposes" which was repeated several occasions. We had our first round of drinks which were promptly cleared away and no offer of anymore from the waitress so we left - it felt a bit unwelcoming.
Stayed 1 night in Oct 2021