Find hotels in La Veleta, Tulum

"There were two ACs (living room and bed room) which made everything super comfortable. We also had two patios which was great. There was nothing for basics (oil, salt, pepper, sugar etc). So cooking was somewhat limited but there were 3 plates, bowls, forks, a pot and a pan which worked well enough. The complex is really well kept and clean. Two pools with lots of seating; although it only gets afternoon sun from about 11-4/5. I’m not sure about cleaners, we had someone try to get the key for our room out of the lock box several times (which we had with us) but no one ever knocked or left a note. I have no idea if there is cleaning during your stay, we didn’t experience any. There are two body towels and two pool towels. No extra blankets, hand towels or face towels. We were in the top floor and it’s a little loud with the quads and bikes driving by but not unreasonable."

"The staff was amazing helpful "

"It was delightful. Loved the pools; it felt like an oasis. "

"All Positives with this stay! Zen, Beauty & Amazing comfy bedrooms. Would stay here again!!"

"Rooms were nice and clean the staff was gery"

"Hotel was amazing! Would absolutely recommend for a break in Tulum town"

"The room was dirty with dirty sheet and pillow case , the bathroom had spider Webb like it hasn’t been cleaned . The bed was so low it’s practically on the floor , but the place where there served breakfast was also dirty , run down is one thing to this place was flat out dirty . "

"Perfect stay"

"Neglected accomodation. Its a shame branding as "luxury" and having suck a low quality and dirty house for such price is disgrace. The sheets and bedding were disgusting. Stains all over. 2 room smelly one with cigarettes or with cat piss. The whole house were very humid. No spruce of heat or to dry it out with humidifier. Had to go buy bedding from a store cause couldn't sleep on stained smelly sheets and pillows. Very poorly maintained. Nice property by the look but heavily neglected. Also most of the time hot wolater won't work. Do not recommend."