Take advantage of a swim-up bar, a poolside bar, and a free daily manager's reception at Erena Tulum. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a rooftop terrace and a firepit.
Located in La Veleta, a neighborhood in Tulum, Erena Tulum is in a national park and on the boardwalk/promenade. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Playa Paraiso. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
Consider a stay at Erena Tulum and take advantage of a swim-up bar, a poolside bar, and a free daily manager's reception. In addition to a rooftop terrace and a firepit, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
2 outdoor pools along with free cabanas, pool umbrellas, and a swim-up bar
Free self parking
Express check-out, express check-in, and a nature reserve
An elevator, a 24-hour front desk, and outdoor furniture
Room features
All guestrooms at Erena Tulum have thoughtful touches such as private pools and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
More conveniences in all rooms include:
Bathrooms with rainfall showers and hair dryers
40-inch Smart TVs with Netflix, streaming services, and digital channels
Wardrobes/closets, kitchens, and full-sized refrigerators/freezers
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (40 inch wide door)
Front entrance ramp
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-width doorways
Designated smoking areas
Services and conveniences
24-hour front desk
Concierge services
Daily housekeeping
Iron/ironing board
Tour and ticket assistance
Location highlights
In a national park
In a village
Near the sea
On the boardwalk/promenade
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
12 units
Garden
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: MXN 280 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
24-hour pool access
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Erena Tulum have a pool?
Yes, this property has 2 outdoor pools. Pool access is available 24 hours a day.
How much does it cost to stay at Erena Tulum?
As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Erena Tulum on Aug 20, 2026 start from ¥9,306, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Erena Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Erena Tulum?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.
What time is check-out at Erena Tulum?
Check-out is at 11:00 AM.
Where is Erena Tulum located?
Located in La Veleta, this condo building is within 1 mi (2 km) of Holistika Art Walk, Hospital de Tulum, and Dos Aguas Park. Hunab Lifestyle Center and Jaguar Park are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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