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"5 stars….. I absolutely LOVE my stay at this hotel EXCELLENT CUSTOMER SERVICE, VERY CLEAN, GREAT AMENITIES, BEST SPA, SURROUNDED MY STORES, LITERALLY CONNECTED & WAS A 5-10 MINS WALK TO HANEDA AIRPORT/ TRAIN STATION. I HIGHLY RECOMMEND THIS HOTEL. "

"Loved the hotel. Worked great for us. We had stayed at the APA close by which was nice but this was great for our last week here. BREAKFAST - if you don’t get it included with your package it is 5,000 YEN. Way too much for what they are offering. So many easy quick options for a fraction of the cost. Starbucks for one is very close. "

"Hotel staff are incredibly friendly and helpful!"

"Room wss clean Service ok Staffs are kind and polite But onething , sightseeng info was none"

"Convenient hotel to stay, near Shinagawa station"

"The staff was really nice and courteous. The room was spotless. Amenities including the lounges (the 45th and the 47th floors) are very spacious and have variety of seating arrangements. The gym was a little small for the size of the hotel. The location of the hotel is amazing. Very to the Shinjuku station and all the restaurants and shopping areas. "

"Amazing stay, exquisite service! "

"Room was well appointed and breakfast had a decent selection. Service is fine."

"Love the location, breakfast, cleanliness of the rooms and the very pleasant staff ."