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"Amazing room and hospitality. The view of Shiodome was also great."

"We will look forward next time."

"Recommend! Clean, very helpful and polite staff. Will come Again!"

"The staff was great. The room was not ready at 2 PM check in but was ready at 20 minutes later. They extended our check out by 2 hours. Very nice location and I would recommend the hotel to my friends and family."

"They were so amazing. Great customer service and hospitality. I had so many luggages when I checked in and out and the gentlemen helped me with bringing them in and out. I was so appreciated and I enjoyed staying in the hotels. When I needed new towels, they brought them right away. They were so ..."

"The room was really cool, loved the pool too, breakfast was not so good, just that in the end the service at reception, while we were checking out, was the worst ever. Tried to charge us a third time time after double-charging us already."

"Staffs were so nice and helpful. I always love their restaurant options too!"

"Property was very nice and clean. Staff was incredible and so helpful. Breakfast the next morning was very filling and buffet set up was very clean with a lot of great options. Nice walking distance from the Skytree. Upon arrival our room was upgraded to a view of the Skytree, and that was a nice ..."

"Very spacious room, welcoming and helpful staff, excellent location and proximity to Shinjuku station."

"Everything is so clean and organized. The property is above this bakery that has the most delicious treats but also a 7/11 for your convenience/"