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Housekeeping was not done properly. Sheets were made but fooor was not vacumned. Theres still.crumbs on yhe fl
It is a great location for touring Tokyo and Godzilla is not all that scary
Location and excellent breakfast were my favourite features. Also the excellent staff attention & service
Perfect experience! Outstanding location. Highly recommend
Great location, easy to get around via subway but not super crowded around the hotel. The staff was great and very helpful. We would stay here again.
Customer service was excellent! I left something in the lobby of the hotel washroom after checking out. Contacted the staff later and they shipped it from Tokyo to Osaka for me! Cost was paid on my own but the delivery was arranged for me and I really appreciate it.
Close to the train station and shops! Room was very spacious and clean.
AAA+++ Great location, meters from railway entrance, plenty of authentic Japanese restaurants around the area. If travelling in Shinjuku again will stay here again. Room is very big for Japanese standards, good quality free coffee machine in lobby and room also has washing machine and dryer.
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