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Keio Plaza Hotel Tokyo

4.5 star property
Family-friendly Tokyo hotel in Shinjuku with 10 restaurants
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Keio Plaza Hotel Tokyo

Photo gallery for Keio Plaza Hotel Tokyo

Lobby
Exterior
Premier Grand - Deluxe 2 Queens  with the Club Lounge Access (Breakfast, Tea, and Bar time)  | 1 bedroom, down comforters, in-room safe, individually decorated
Ballroom
View from property

Overview of Keio Plaza Hotel Tokyo

9.0

Wonderful

Popular amenities

  • Breakfast available
  • Laundry
  • Gym
  • Free WiFi
  • Air conditioning
  • Babysitting

Explore the area

160-8330, Tokyo-to, Tokyo, 2-2-1 Nishi-Shinjuku, Shinjuku-Ku
  • Popular LocationTokyo Metropolitan Government4 min walk
  • Popular LocationShinjuku Sumitomo Building6 min walk
  • Popular LocationShinjuku Gyoen National Garden2 min drive
  • AirportTokyo (HND-Haneda)38 min drive
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Room options

Plaza Superior South Wing Twin, Non Smoking, 20F above

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 34 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Deluxe Select Twin Connecting Room, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2020
  • 71 sq m
  • Sleeps 8
  • 4 Large Twin Beds

Deluxe Select Twin, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2020
  • 35.5 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Standard Twin, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2020
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2020
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Suite Family with the Club Lounge Access (breakfast, tea, and bar time)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 71 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Luxury Deluxe Twin, Non Smoking (Universal Design)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Twin, Non Smoking (Universal Design)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Junior Suite Twin, Non Smoking (Universal Design)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 67 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Superior South Wing King, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Plaza Deluxe Twin Room, Non Smoking (Main Tower)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Superior Twin Room, Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2020
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double, Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2020
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin, Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2020
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Standard Plus Double, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2020
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Plaza Luxe Double, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 71 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Superior Plus Twin, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 34 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Deluxe Twin Room, Smoking (Main Tower)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2020
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 41 sq m
  • City view
  • Sleeps 8
  • 3 Large Twin Beds

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Plus Twin, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Plus Double, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Plaza Superior South Wing Twin, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Plaza Superior Twin, Non Smoking (Main Tower)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 34 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Luxe King, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 40.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Grand - Suite with the Club Lounge Access (breakfast, tea, and bar time)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 70.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Fourth, Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2020
  • 46.3 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

Luxury Family Room, Non-Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 46.3 sq m
  • City view
  • Sleeps 9
  • 5 Large Twin Beds

Plaza Deluxe South Wing Twin (Non-Smoking)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 40.1 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

Plaza Deluxe South King (Non-Smoking)

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 40.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Plaza Superior South Wing Double, Non Smoking

cleanliness

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the neighborhood

Tokyo

Near a metro station, Keio Plaza Hotel Tokyo is in Shinjuku, a walkable area in Tokyo with good shopping. Notable landmarks in the area include Shinjuku I Land and Toto Tokyo Center Showroom. Shinjuku Mitsui Building and Pentax Square are two other places to visit that come recommended. Guests love the hotel's convenience to public transportation: Tochomae Station is 3 minutes by foot and Shinsen-Shinjuku Station is 7 minutes.

What's nearby

  • Shinjuku I Land - 4 min walk
  • Tokyo Metropolitan Government - 4 min walk
  • Shinjuku Sumitomo Building - 6 min walk
  • Shinjuku Gyoen National Garden - 2 min drive
  • Meiji Jingu Shrine - 4 min drive

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 38 min drive

Restaurants

  • あるでん亭新宿店 - 4 min walk
  • オールデイダイニング 樹林 - 2 min walk
  • Sizzler - 4 min walk
  • アートラウンジ デュエット - 2 min walk
  • 喫茶室ルノアール - 3 min walk

About this property

Keio Plaza Hotel Tokyo

Family-friendly hotel revitalized in 2020 and located near Tokyo Metropolitan Government
Located close to Shinjuku Mitsui Building and Pentax Square, Keio Plaza Hotel Tokyo provides a grocery/convenience store, an art gallery on site, and designer stores on site. Be sure to enjoy a meal at any of the 10 onsite restaurants, which feature Fusion cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 coffee shops/cafes and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a free theme park shuttle, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and an elevator
  • Multilingual staff, a banquet hall, and a vending machine
  • Guest reviews give top marks for the proximity to public transit
Room features
All 1455 individually furnished rooms include thoughtful touches such as 24-hour room service and laptop-friendly workspaces, as well as amenities like late night room service and free WiFi. Guest reviews say good things about the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Highchairs, baby baths, and childcare services
  • Separate tubs/showers, bidets, and free toiletries
  • 40-inch flat-screen TVs with satellite channels and DVD players
  • Wardrobes/closets, refrigerators, and heating

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Sustainability

Sustainability practices

Electric car charging station
LED lighting (80% minimum)
Water-efficient showers
Water-efficient toilets
Locally-owned tours and activities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 5:30 PM at scheduled times
  • Free theme park shuttle
  • Self parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:00 AM for a fee: JPY 4,500 for adults and JPY 4,500 for children
  • 10 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges

Restaurants on site

  • オールデイダイニング樹林
  • スーパーブッフェ グラスコート
  • 和食 かがり
  • 寿司 久兵衛
  • 鉄板焼 やまなみ

Things to do

  • Art gallery
  • Bicycle storage
  • Designer stores
  • Gym
  • Shopping

Family friendly

  • Baby bath
  • Baby toys
  • DVD player
  • Free theme park shuttle
  • Grocery/convenience store
  • Highchair
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 47 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - March 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 25000 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 4500 for children
  • Airport shuttle fee: JPY 1250 per person (one-way)
  • Airport shuttle fee per child: JPY 630 (one-way), (from 1 to 12 years old)
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Rollaway bed fee: JPY 25000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Keio Plaza Hotel Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Keio Plaza Hotel Tokyo?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Keio Plaza Hotel Tokyo on Apr 19, 2024 start from ¥51,869, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Keio Plaza Hotel Tokyo?

Self parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Keio Plaza Hotel Tokyo?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Keio Plaza Hotel Tokyo?

Check-out is at 11:00 AM.

Does Keio Plaza Hotel Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–5:30 PM at scheduled times. A fee of JPY 1250 per person applies.

Where is Keio Plaza Hotel Tokyo located?

This family-friendly Tokyo hotel is located in a shopping district, within a 5-minute walk of Shinjuku Mitsui Building, Pentax Square, and Shinjuku Nomura Building. Shinjuku I Land and Tokyo Metropolitan Government are also within 5 minutes. Tochomae Station is only a 3-minute walk and Shinsen-Shinjuku Station is 7 minutes.

Keio Plaza Hotel Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 714 out of 1182 reviews" "
Rating 8 - Good. 319 out of 1182 reviews" "
Rating 6 - Okay. 83 out of 1182 reviews" "
Rating 4 - Poor. 45 out of 1182 reviews" "
Rating 2 - Terrible. 21 out of 1182 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lady

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this property
Stayed 3 nights in Mar 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful staff. Very comfortable firm bed and good quality bedding. Convenient service such as luggage storage, delivery service. Would definitely recommend to anybody!
Stayed 3 nights in Mar 2024

10/10 Excellent

Chryshanthi, Mt Claremont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in every respect. Will definitely go back.
Stayed 3 nights in Mar 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service was attentive and their convenience store was perfect for drinks and snacks. It’s also open till 2 am so very helpful for almost anytime that you need. Also has a coin laundry available.
Stayed 6 nights in Mar 2024

10/10 Excellent

Kevin, Sydney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location minutes from Shinjuku station. Went to Tokyo for the Marathon and this was the ideal location. Directly adjacent to the start gate. Staff and amenities were great. Room was spacious and well outfitted. Would stay here again.
Stayed 8 nights in Feb 2024

10/10 Excellent

Eddie Shek Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Wai Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keio Plaza Hotel at Shinjuku is our default choice whenever we visit Tokyo. The spacious room, the convenience of its location, as well as the excellent transportation options to airports and Disney Resort are among the key reasons for us to always come back to this hotel. It is already like our second home.
Stayed 4 nights in Mar 2024

8/10 Good

terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
old hotel but well maintained, great staff, close to metro, nery good good breakfast
Stayed 5 nights in Mar 2024

10/10 Excellent

MARIO, Concord

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel safe in this hotel and in the neighborhood near it. The coin-operated laundry was a good bonus. I've been in the laundry room twice after midnight and each time, staff was cleaning the machines. Amazing! Great staff, very friendly and responsive.
Stayed 6 nights in Mar 2024

10/10 Excellent

guy, new york

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Mar 2024