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Good location for shopping & entertainment. Friendly staff and nice roof top bar.
Hotel is located right in the middle of Shinjuku and the action, making it a great location to get around easily, see the sights & eat at a range of places. The rooms are small but neat & have a great view of Tokyo (although the windows are narrow). The kids loved visiting Godzilla and the concierge ...
The hotel was great. Staff were professional and friendly. It was a short walk to the Tsukiji markets, and the weather was lovely to do so everyday.
Attentive staff, so helpful! A classy & classic hotel in times when they are so many cheaper/inferior hotels around. Excellent housekeeping
Service was attentive, save that English capabilities were lacking (as we had experienced better elsewhere in another hotel in Tokyo, that was crucial to making restaurant reservations). Hotel is new and convenient, small but compact and comfortable bed, particularly after walking so much in the ...
Pro: Good location to hustle and bustle of Shinjuku area, decent size room Con: Limpy and overly soft pillows which is bad for my neck... staff refused to give extra pillow saying you only get what is allocated in each room
Staff were fantastic and very accomodating. Had requested tower view artist room but none were available as well as the preferred artist rooms also requested...staff happily moved us to a city room with tower view instead which was great. Fantastic connection to Narita with Bus Limousine too, great ...
Great location!! Soooo close to metro subway station, while JR and bus stations were an easy walk away. Airport Limousine bus service was a huge plus. Hotel room was clean and bathroom was excellent. So glad to have booked here.
No microwave oven in the room
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