Park Hyatt Tokyo

5.0 star property
Luxury hotel connected to a rail/subway station in Shinjuku with 3 restaurants

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Park Hyatt Tokyo

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Deluxe Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; French cuisine
2 bars/lounges

Reviews

9.6

Exceptional

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Pool
    PoolPool
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Room service
    Room serviceRoom service
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

12:00 PM
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About the neighborhood

Map
163-1055, Tokyo-to, Tokyo, 3-7-1-2 Nishi Shinjuku, Shinjuku-ku

What's nearby

  • Tokyo Metropolitan Government - 3 min walk
  • Shinjuku Isetan - 18 min walk
  • Shinjuku Gyoen National Garden - 2 min drive
  • Meiji Jingu Shrine - 4 min drive
  • Shibuya Crossing - 5 min drive

Getting around

  • Tochomae Station - 8 min walk
  • Hatsudai Station - 12 min walk
  • Narita Intl. Airport (NRT) - 72 min drive

Restaurants

  • ‪Tully's Coffee - ‬4 min walk
  • ‪ニューヨーク グリル - ‬3 min walk
  • ‪The Peak Lounge - ‬2 min walk
  • ‪中華ごはん れんげ食堂西新宿店 - ‬4 min walk
  • ‪職員食堂 - ‬4 min walk

About this property

Park Hyatt Tokyo

Luxury family-friendly hotel near Shinjuku Gyoen National Garden
Located close to Tokyo Metropolitan Government and Meiji Jingu Shrine, Park Hyatt Tokyo provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. Treat yourself to hydrotherapy, a body treatment, or reflexology at クラブ オン ザ パーク, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. Yoga classes and Pilates classes are offered at the health club; Park Hyatt Tokyo also has a hair salon, a library, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and 2 bars.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sun loungers
  • Full breakfast (surcharge), free train station pick-up, and free bicycle rentals
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and an indoor pool
  • Express check-out, a front-desk safe, and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 177 individually decorated rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Other amenities include:
  • Highchairs, baby baths, and children's slippers
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with deep soaking tubs and bidets
  • 37-inch HDTVs with digital channels and DVD players
  • Refrigerators, children's dinnerware, and art supplies

Awards and affiliations

Park Hyatt Tokyo is listed in the 2021 Travel + Leisure 500.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Japanese, Korean, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free train station pick-up and drop-off shuttle from 9:00 AM to 9:00 PM
  • Train station shuttle at scheduled times
  • Covered self parking on site (JPY 4,800 per night; includes in/out privileges)
  • Covered valet parking on site (JPY 6,800 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 5,945 for adults and JPY 2,972 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Delicatessen
  • Giandole
  • Kozue
  • New York Grill
  • The Peak Lounge

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Pilates classes
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Art supplies
  • Baby bath
  • Baby toys
  • Children's dinnerware
  • Children's games
  • DVD player
  • Free crib
  • Grocery/convenience store
  • Highchair
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (560 square feet of space)

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 52 floors
  • Built in 1994
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Additional fees apply to children 13 years old and younger for breakfast and other meals when sharing existing bedding.

Renovations and closures

This property is closed from May 7 2024 to October 31 2025 (dates subject to change).
This property will be closed from May 7 2024 to October 31 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5945 for adults and JPY 2972 for children
  • Airport shuttle fee: JPY 3200 per person
  • Airport shuttle fee per child: JPY 1600 (up to 12 years old)
  • Covered self parking fee: JPY 4800 per night (in/out privileges)
  • Covered valet parking fee: JPY 6800 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Tokyo Park
Park Hyatt Tokyo
Park Hyatt Tokyo Hotel
Tokyo Park Hyatt
Hyatt Hotel Shinjuku
Hyatt Tokyo
Park Hyatt Tokyo Hotel Shinjuku
Park Hyatt Tokyo Shinjuku
Park Hyatt Tokyo Hotel
Park Hyatt Tokyo Tokyo
Park Hyatt Tokyo Hotel Tokyo

Frequently asked questions

Does Park Hyatt Tokyo have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Park Hyatt Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Park Hyatt Tokyo?

Self parking is available for JPY 4800 per night. Valet parking is available for JPY 6800 per night.

What time is check-in at Park Hyatt Tokyo?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Park Hyatt Tokyo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Park Hyatt Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM–9:30 PM at scheduled times. A fee of JPY 3200 per person applies.

Where is Park Hyatt Tokyo located?

This family-friendly Tokyo hotel is located in the entertainment district, within a 5-minute walk of Shinjuku Central Park and Tokyo Metropolitan Government. Meiji Jingu Shrine and Yoyogi Park are also within 1 mi (2 km). Tochomae Station is 8 minutes by foot and Shinsen-Shinjuku Station is 11 minutes.

Park Hyatt Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 755 out of 901 reviews" "
Rating 8 - Good. 111 out of 901 reviews" "
Rating 6 - Okay. 21 out of 901 reviews" "
Rating 4 - Poor. 8 out of 901 reviews" "
Rating 2 - Terrible. 6 out of 901 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has stood the test of time! World class staff. Hopefully the renovation doesn’t lose the spirit!!!
Stayed 3 nights in May 2024

6/10 Okay

Sammie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury stay close to Shinjuku. Amazing view. Fantastic service. Only downside is that the on-site restaurants need to be booked in advance, depending on the season.
Stayed 6 nights in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has amazingly views. Rooms are big. I loved Park Hyatt Tokyo.
Stayed 4 nights in Mar 2024

10/10 Excellent

Anand

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aging, but still full of grace
This hotel is showing its age, but will soon shut down for a refurbishment. Despite parts already closed, such as the famous New York bar, the hotel won us over with the staff's excellent attention to detail and helpfulness. Nothing beats the views, food, and class of this place, even as the furniture is definitely starting to look 20 years old.
Stayed 2 nights in Mar 2024

10/10 Excellent

christine

Stayed 6 nights in Feb 2024

10/10 Excellent

Will

Traveled with group
Liked: Property conditions & facilities
Lovely hotel. The staff were very friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ardeshir

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to details in defining excellence is an understatement of monumental proportions to express what a superb experience staying at park Hyatt Tokyo hotel is.
Stayed 6 nights in Feb 2024

10/10 Excellent

Edward, altadena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior placen to stay in Tokyo
Stayed 1 night in Feb 2024

10/10 Excellent

Kane, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Wang Fung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

QIAN

Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view on the 49th floor was unbelievable an the restaurants were very delicious.
Stayed 1 night in Nov 2023

10/10 Excellent

Heather

Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Navtej

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The staff were fantastic and very attentive. The check in experience was great and Yuko Usami was particularly helpful and welcoming. The views from our room was wonderful and we would definitely stay here again!
Stayed 1 night in Oct 2023

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sad to find no indoor area for smokers, unless booking a smoking room which wouldn’t have made my partner happy, however she adores the baths. Staff super friendly. Not received an email confirmation of charges prior to being charged at checkout. Pool area fabulous.
Stayed 7 nights in Oct 2023

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 4 nights in Sep 2023

8/10 Good

deborah, boca raton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good property for turists. Lack of concierge team or staff with local knowledge. I couldbt ger help arranging anything.
Stayed 5 nights in Sep 2023

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was best and the staff was incredible
Stayed 6 nights in Aug 2023

10/10 Excellent

Taimoor

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 3 night experience for us - family with two girls at end of Japan trip. Great staff service, excellent breakfast and views like few other hotels in the location. Room for 4 was great in space and amenities albeit sleeping arrangements a bit snug so two adults in a small double and our daughters in a small double and single - I.e. two small doubles and a single to share. New York grill was superb but for a little under £600 the New York strip steak was way under quality expectations, we had three and they were all poor so nothing rogue. Kobe steak was amazing, as was the restaurant and the band. All in all amazing, will go back when refurbished (staff say they are hoping for a start next year - 2024). I guess you want close to perfection at such an iconic hotel.
Stayed 3 nights in Aug 2023