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If I could I would give this hotel 6 stars. Everything was faultless.
Service, service, service! From arrival through check in, meals and check out, everyone is helpful, professional and seem to ant to serve. The location is perfect, close to all Kyoto has to offer including the river and walking trails, many restaurants and subway station. The rooms are spacious, ...
Beautiful hotel right at the Kyoto train station. Plenty of restaurants and shops. Really convenient location. The room was larger than most and the beds were comfortable. Absolutely no complaints. The many concierge people were extremely helpful. Would stay there again in a heartbeat.
Excellent service by the staff. Room was spacious and exceptionally clean. Shuttle to/from Karasuma Oike station is very convenient.
Excellent best hotel in Kyoto. I would recommend to anyone.
Great location (shops and restaurants with 10-15min walk), great staff, and great hotel overall. The food was really good (sushi).
The beautiful gardens and this temple was reconstructed into this luxury hotel.
One of the most beautiful hotels I’ve ever stayed at. Housekeeping service was very erratic. Every day I had to call to get something they forgot...tissues, bath mat, cups spoons, coffee pods, etc. At the prices they charge that is not acceptable.
Amazing experience in this wonderful old building full of history
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