グエリズ ホテル

「スタッフの方の心配りが素晴らしかった！ サンダル、有難うございます。」

「Every thing which Amazing, especially the stuffs .」

「We loved the staff - very friendly! The breakfast was amazing and the beds are very comfortable. The area is also a great location as it is quiet but within 15-20 minute walk of the busy areas. The vibe and ambience is also very nice…….we would stay there again if we return to Marrakech.」

「ホテルのハード面部分(お部屋、プール、テラス、外観、内装)などはロマンチックでラグジュアリーでセンス良く、最高の空間です。 ただスタッフの方々の対応がとても残念でした。 モロッコでたまに感じた事ですが、アジア人差別のようなものがあるように感じます。 マネージャークラスの方々はプロフェッショナルな対応で問題なかったのですが、 レストランのスタッフやレセプションの方、特に女性に態度の悪さを感じてしまいました。 私たちは英語が割と流暢に話せるので、言葉の問題ではないと思います。 他の白人のお客さんと明らかに違う態度をとられ、5つ星ホテルでこんな対応をされるなんてがっかりしてしまいました。 朝食も、他の5つ星ホテルに比べたら、内容も物足りなく、あまり美味しくなかったです。。 外観、内観、ホテルの雰囲気がいい分、サービスももう少しよくなればもっと最高のホテルになるかと思います。」

「If you want a restful night of sleep do not stay in this hotel. The rooftop bar turns into a club and there is loud thumping music until midnight. We were offered to switch rooms at 10 pm but opted not to because it would have been a huge hassle. As it turns out from reading other reviews there are no quiet rooms in this hotel. We tried to get some compensation but the manager refused the request. There are many other places to stay I would definitely avoid this overpriced hotel.」

「The host was very kind but Wifi was very slow and the location was a little away from city center and Medina.」

「友人たちとグループで泊まりました。ワッツアップでグループを作るように求められたり、登録が終わってないと遅い時間に電話がかかってきたことには驚きましたが、ウェルカムドリンク（お茶）やお菓子の提供、24時間、フロントで飲むことができるコーヒー、部屋の清潔さは素晴らしかったです。」

「Stayed in more hotels than I can count and thus has by far been the best one.」

「Breakfast was fresh. But tables were not clean. Cultery was dirty and when we pointed it out there was no response. Tables were often without cultery or napkins. 」

「Had a wonderful stay. The hosts were incredibly friendly, welcoming, and attentive throughout my stay. The authentic Moroccan cuisine was absolutely delicious with the host ensuring it was prepared fresh right at the requested time. The room was comfortable, spotless, and well maintained, and the location was peaceful and quiet, with the lovely sound of birds singing in the morning. Airport transfers were arranged seamlessly, making travel stress-free. The hosts kept in touch days before my...

「Everything was good besides the bed. There was a sharp piece of metal sticking out from the bed frame and I almost cut my leg open, luckily for me it just tore my jeans. Thank you.」

「Front staff’s attitude when we check in was very arrogant and no hospitality at all. 」

「Loved the decor and the rooftop room. I certainly enjoyed the hammock snd the in-room coffee maker. The owner and staff were very helpful. The location was very convenient for restaurants, visiting sites and the train station. I would stay here again.」

「À fuir」