「Our stay at Aqua Mirage Marrakech was a nightmare from the moment we checked in.
The experience started with an extremely disrespectful interaction with Hamza at reception. While I was trying to understand why I was being charged an additional $500, Hamza told me that my husband, my two children, and I could enter the hotel, but my other child would have to wait outside. This was completely unacceptable and showed a lack of professionalism and basic customer service.
Later that evening, we...
「Our stay at Aqua Mirage Marrakech was a nightmare from the moment we checked in.
The experience started with an extremely disrespectful interaction with Hamza at reception. While I was trying to understand why I was being charged an additional $500, Hamza told me that my husband, my two children, and I could enter the hotel, but my other child would have to wait outside. This was completely unacceptable and showed a lack of professionalism and basic customer service.
Later that evening, we...
Nadia