4/10 (不満)
Mohammed
カップルで旅行
2025 年 8 月 17 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
I did not enjoy the stay at Nobu. For a 5 star hotel at that price.. I expected WAY better. The first day me and wife were there.. cleaning services knocked on the door 3 times within 4 hours. Once to say “do you need towels” then an hour later th wet knock again to ask about the mini bar” and then 2 hours later “you need anything?”. I appreciate they are trying to take care of us but they crossed that line into bothering us. So I turned on the DND sign. Then what did they do? Started calling the room. I had to ask them to please leave us alone. On top of that, the cleaning lady just walked in without knocking while my wife was changing. My wife screamed in panic. I ran to the door to talk at her to get out and she just said “sorry wrong room.” The sink in the bathroom didn’t work, they had to come and fix it. The man who brought room service food to the room was very disrespectful and rude. And the AC was making squeezing noises all through the night. First and last time I ever stay at Nobu Hotel.
Mohammed
2025 年 8 月に 3 泊滞在
