Search Riads in Saâda

"Overall we were quite disappointed in this hotel. It carries the "Savoy" name but is considerably rough around the edges. One of the four hotel buildings is actually an incomplete building site. The finishings in the rooms are of a quite sub-standard (poor tile grouting, marble still have writing on it from installation, our balcony door would not lock). The hotel also charges too much for some services, given their quality. For example, the evening buffet cost around £25 per head but the food was overall fairly poor. We only ate there as our flight arrived late. Another example is that the hotel charges £20 per person for 1 hour of hot tub use, even if you have purchased spa treatments. Every other spa I have ever been to would include this for free if you had booked treatments. Cocktails are also exorbitant prices. The staff were generally very helpful, but no more so than a normal hotel."

"Breakfaaat was great "

"Excellent all round from breakfast buffet, to kids club, pool and gym. "

"Superb service, a stunning property and a wonderful stay. Was at full capacity but you honestly wouldn’t be able to say so. Beautiful gardens and very spacious rooms/villas. Could not recommend more! "

"We stayed for four nights. The staff was the best part — everyone was friendly and willing to help, and breakfast was great. The issue came on one of the nights when we couldn’t get a family room and had to take two separate rooms. In one of them, there was a leak from the ceiling, with water dripping all the way down into the room. You could hear it all night: not cool! When staff came to check, they acted surprised, but the stain on the ceiling made it obvious this had been going on for a while. That was clearly not true, and I didn’t appreciate the BS. Apart from that, the stay was enjoyable"

"Awesome. Will keep coming back. "

"Nice place i ike it "

"Lots of positives and some negatives. In short I would go again. To expand a little... the complex and the layout are very good. It's a very nicely styled hotel. Compliments to the room cleaning staff, the restaurant staff, the bar staff (other than a bit of a grumpy guy called Omar at the pool bar) and compliments too to the entertainment team (though my kids didn't do much with them). All those guys were great. Reception staff were hit and miss. The luggage handler guys were imposing and controlling - I absolutely hated having my room key taken away from me while two luggage handlers escorts me to my room. Felt like a total tip-grab attempt. Food we maybe a 3.5 - 4 starts out of 5. Some bits were excellent, and other bits less so. There was always a plentiful supply though. I don't think you can expect too much out of an all-inclusive so for me this was fine - but my wife notes that we had better in Turkey. Now to my main gripe... it is absolutely unacceptable for a so-called 5* hotel to downgrade your room on arrival without any prior notification and then claim that you cannot have the room type you booked because we are full. You quite simply don't over-allocate. We got put into a double room which then had 2x extra temporary single beds squeezed in. When people book their holidays they pay careful attention to the room they choose and the extra money they are willing to pay for it - so downgrading you (and worse finding this out at 11pm with 2x small kids) was poor"

" Wonderful staff. Beautiful, historic property"