Find hotels in Hivernage, Marrakech

"Room was lovely, spacious and worked well for our family of 5. The staff are exceptional and the food was varied and offered vegetarians and picky kids plenty to choose from. The less good….the pools are either freezing or way too warm. Our kids were pumped for the water park but we ended up hardly using it because the water was too cold. There’s one heated pool which is so warm it’s like a bath - on warm days the kids were overheating in it. The inside spaces below reception are tired and smelled of damp. A few of our days were impacted by bad weather so events like the mini disco were moved inside to spaces that were just not fit for purpose. Overall we did have a lovely holiday and enjoyed ourselves, but we wouldn’t return to this hotel if we came back to Marrakesh."

"Nice clean hotel, staff were very nice and helpful, big rooms however very noisy if it's facing road and royal theater. Breakfast was OK, coffee from the machine not great, birds helping themselves to breakfast buffet . Very comfortable bed and nice soft bed sheets"

"Absolute horrible riad !!!! Please avoid at all cost. Had flooding in our room the first 3 nights couldn’t sleep since we couldn’t turn on the AC. Only tried to compensate us with a 30 min massage which was also terrible. Wifi in the riad was horrible so we needed to end up buying more data to use internet. Rooms were super outdated and dark. Found the staff to be quite racist , as we were one of the very few brown people at the riad + my wife is a hijabi . They kept asking us for our room number during breakfast while others infront of us would just walk right past. Absolute horrible experience at palais moulay said try to avoid at all cost . The waiters at the restaurants aren’t also trained well and are quiet rude "

"good stay"

"Bathroom- bad odour. Balcony- could not sit due to smoke from others and bird excrement. Room was as expected for the standard. Good that one of the pools was heated. Aquapark- fine though we had to wait until 11.45 on. Saturday for only one of the slides to open and the rest were still being readied. Food - as you'd expect for the standard but a very good range and easy to suit all tastes. Wine......avoid it or mix it with a sugary drink "

"Overall we were quite disappointed in this hotel. It carries the "Savoy" name but is considerably rough around the edges. One of the four hotel buildings is actually an incomplete building site. The finishings in the rooms are of a quite sub-standard (poor tile grouting, marble still have writing on it from installation, our balcony door would not lock). The hotel also charges too much for some services, given their quality. For example, the evening buffet cost around £25 per head but the food was overall fairly poor. We only ate there as our flight arrived late. Another example is that the hotel charges £20 per person for 1 hour of hot tub use, even if you have purchased spa treatments. Every other spa I have ever been to would include this for free if you had booked treatments. Cocktails are also exorbitant prices. The staff were generally very helpful, but no more so than a normal hotel."

"Yes"

"Excellent all round from breakfast buffet, to kids club, pool and gym. "

"The service is impeccable and the property is beautiful and centrally located. The service was so friendly and accommodating ! We ordered room service which you can access Nobu menu also and it was white glove service. Highly recommend and will definitely comeback "