マラケシュの城

「L’hôtel est clairement vieillissant et ne correspond pas au standing attendu. Malgré plusieurs demandes formulées auprès du service clientèle, rien n’a réellement été pris en compte. Seul point positif : les femmes de ménage, qui ont été adorables et professionnelles. En revanche, le reste du personnel s’est montré peu aimable, peu attentif et parfois désagréable. Une expérience globalement décevante.」

「It is one of the best staff services we have ever stayed at. Great location, great breakfast, clean room. Thank you very much. Merci beaucoup.」

「I would have to say I was a bit disappointed. Staying at a CR7 property, I expected more from the property itself — not the staff, who were excellent throughout my stay. Below is a quick recap of the pros and cons. Pros: • Great location in an upscale neighborhood • Staff was welcoming, attentive, and professional • Spacious rooms • Comfortable beds and pillows • Great restaurants and cafés nearby — Café % Arabica was my favorite • Pool area was nice and well maintained Cons: •...

「部屋、ガーデン、清潔感、ホスピタリティ、どれを取っても素晴らしい。」

「スタッフの皆さん、丁寧に建物の中を案内してくれましたし、分からないことがあれば、すごく親切に教えてくれて、とても優しさを感じました。」

「The tent was lovely, the pool area was thankfully not busy, so very peaceful and the BBQ was great (1 between 2 is plenty, very generous portion). I had major issues contacting the property through Expedia and that caused stress. I suggest they work that out. The evening show and food were poor.」

「Beautiful property.. a true beauty」