ハーボーン ホテル

「Booking is made on Expedia, but the you complete the registration on another site. Shower is built into a very small closet. Toilet is on the other side - in another closet. You have to straddle the toilet to use a hand basin that barely fits my hands and it's not possible to wash your face in it without splashing water all over the floor. Entrance way through to the room is in shockingly poor condition. Not the welcome one would hope to see. I would not recommend this room.」

「冷蔵庫が無いのがマイナス」

「The staff were extremely kind and helpful. I had an issue with my lost baggage during my stay, and although I was unfortunately unable to receive it in the end, the staff spent a lot of time helping me deal with the situation. I really appreciated their kindness and support. Thank you very much!」

「The Hotel was situated conveniently close to the event we attended. Whilst the room served its purpose for a one night stay it was not in the best of repair, with a hole in the carpet, coffee stains on the wall, damaged plinth under the shower and no lock on the bathroom door which didn't actually completely close. Paid £8.99 for breakfast which probably was about the right price for what was on offer. We elected for a Full English which in my opinion was missing a few things like mushrooms and...

「部屋も綺麗で、朝食も毎日同じでしたが美味しかったです。特にワッフルマーカーがあったのが気に入りました。 ホテルの場所も良く、歩いて観光できるのが便利でした。」

「The staff were very friendly and helpful. However, we were assigned a Club Room next to a Suite with a connecting door, and the soundproofing was extremely poor. We could clearly hear loud conversations, shouting, and piano playing from the suite until the early hours of the morning, making it difficult to get any rest. The comfort of this room depends entirely on the guests staying in the suite next door. I regret choosing a Club Room and wish I had booked a standard room instead. I would also...

「Good Staff」

「駅近で驚くほど広いお部屋にバスタブ付きで快適なステイを過ごしました。広すぎて電源までが遠いこと、またビュッフェも立派でどう使えばいいのかわからずまごついて気後れしたぐらいだけが惜しい点で、スタッフの対応その他すべてが素晴らしく、近代的な街のバーミンガムに似合う素敵なホテルでおすすめです。」

「Hair dryer was dead. Interior walls and bathroom ceiling were tear up. Air conditioner doesn’t work.」

「非常に暑い日にも関わらず、エアコンが故障していた。冷えるのに時間がかかると言われ数時間待ったが、全くかわりなしで、体調がわるくなり倒れそうになった。急いで荷物をまとめて部屋を出て部屋を交換してくれるよいに頼むと、渋々交換してくれたが、予約した部屋より狭い部屋しか空いてないと言われたが、熱中症になるよりはましなので、その部屋に移動した。部屋の差額は返金されなかった。後で口コミを見たら何ヶ月前の口コミにも同様にエアコンが故障していたというものがあった。あの暑さで空いている部屋がなかったら熱中症で倒れていただろう。客の最低限の安全も確保できないホテルだと思った。有名ホテルで系列には何度も滞在したことがあるがこんなことは初めてだった。非常に失望した。」

「Good and clean hotel. Staff Kazi was brilliant.」

「客室は清潔だが，部屋は狭く使い勝手が悪い。客室によっては窓が開かない。やや息苦しい。」