「I arrived late at night, reception guided me from the car park to the venue over the phone, which was helpful.
My room was much better than expected, spacious, clean, the bed really comfortable.
Breakfast was good quality & plentiful, dinner was pleasant too, & both good value.
The staff were always polite & helpful.
Situated well for the town centre & rail travel.
All in all a lovely stay, far exceeding my expectations.」
「It was a nice room, clean and big.
The AC didn’t work in my room so had to change the room. The reception lady brought the cart and just stood there as I had to load all the baggage I had to repack for the move. After the load she just opened one door before the elevator and left. I had to move the cart to a different level to my new room myself, having difficulty opening multiple doors. The first room was so hot I told the reception lady I wasn’t feeling well because of it. She probably...
「Stayed here a few nights and enjoyed it. Air conditioning working as it should but missed being able to open a window to get some air. Bed was so comfortable as were the pillows. Amazing shower and loved how the bathroom is configured. Parking is £15 per night and is valid up till midnight even when checking out. Breakfast was ok, caters for everyone. Yeah I would stay here again.」
「The room was small but nicely decorated, comfortable and clean. The staff were very helpful and there was a good selection of complimentary food and drink for breakfast. 」
"Location is good for Birmingham and West Midlands excursion. Room is very spacious and clean. Reception staff are friendly and responsive. Overall, we enjoyed our stay very much."