ルベリー ホテル

「We enjoyed good stay!」

「Great stay, beautiful country vibe hotel, team are amazing!」

「Lovely grounds and building. The staff, especially Shabila, were welcoming. Shabila is relentless in ensuring that everything is satisfactory. We stayed on a Sunday and so it wasn’t busy and there was a relaxed atmosphere. Excellent evening meal and breakfast. We had a good price for the room, so it was excellent value for money. The only suggestion would be to look at the heating in the Pear Tree rooms. It was very hot. 」

「I couldn’t sleep was too hot no air con had to go home 」

「ホテルでの滞在は何ら問題はなかったのですが公共の交通機関に依存する私にはタクシー(ウーバー)に頼るしかなく毎日片道20ポンド弱の料金にプラスして時間もかかり不適切な場所でした。」

「Love the hotel, wonderful staff. The bed is super comfy and the amenities are fantastic」

「Terrible experience on both Expedia and the hotel. I booked a room, did the pre-checking online after expedia sends me a messague. When I go to the hotel around 6.30 p.m. the guy at reception casually tells me that they cannot accommodate me because they had an issue with my room. That's it. On top of that; the person at reception tells me as if it helps that they contacted Expedia at 5p.m. which then when I called Expedia hours later after doing my own arrangements was not True. Horrible...

「さすが四つ星だけあってスタッフ接客含めて満足。」

「Excellent stay with an extremely friendly check in with a lovely lady called Joy on reception. Room was very spacious and quiet with a modern, clean bathroom and great shower pressure. Very comfortable bed. Plenty of free parking, nice restaurants and bars nearby as well as shopping. Will definitely stay here again when flying from Birmingham Airport.」

「Good location close to NEC. Hotel and rooms clean and tidy. Food in bar was good.」

「Great hotel」

「Staff very helpful very clean great experience first time there will come back」

「We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again.」

「Staff friendly and helpful. Both evening meal and breakfast very good」

「Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...