Excellent staff, decent location. Our first two nights of a three night stay were faultless. On the third a wedding party arrived and the noise from the neighbouring room was astounding. They were not shouting but “drunk loud” and the inter room soundproofing was found out badly. Shame really.
Mark
2024 年 5 月に 3 泊滞在
6/10 (普通)
Jack
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very well presented facility
Jack
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Philip
家族旅行
2024 年 5 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fab position on the canal. Staff were lovely. Would highly recommend this hotel. X
Philip
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Thilan
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Thilan
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
julia
家族旅行
2024 年 5 月 5 日
良かった点 : 清潔度、施設のコンディションと設備
Good location and quiet
julia
2024 年 5 月に 1 泊滞在
8/10 (良い)
David
カップルで旅行
2024 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good night sleep rooms clean could hear through walls. Did sleep good
David
2024 年 5 月に 1 泊滞在
8/10 (良い)
Jonathan
小さなお子様連れの家族旅行
2024 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really enjoyed our stay, hotel was clean and staff were really helpful. Kettle in the room was faulty, spoke to the desk and a replacement was sent up quickly. Close to nearby shopping centre which was great for choosing somewhere to eat.
Jonathan
2024 年 4 月に 1 泊滞在
6/10 (普通)
Martin、County Durham
出張
2024 年 4 月 10 日
良かった点 : スタッフとサービス
The room I stayed in was very dated and tired. The bathroom, in particular, was in desperate need of an update. There was loose, mouldy silicone around the bath and shower area. Also, the pipes were rattling and banging, which woke me up several times throughout my two-night stay. I didn't mention these issues to the hotel staff because they didn't even ask me if everything was fine while checking out. Despite paying more than other hotels and expecting the standard that Copthorne portrays, I won't be returning to this hotel.
Martin
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
David
カップルで旅行
2024 年 4 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything
David
2024 年 4 月に 1 泊滞在
8/10 (良い)
Kerwin
2024 年 4 月 5 日
良かった点 : スタッフとサービス、施設のコンディションと設備
I’ve stayed in the Copthorne on several occasions and the staff are always courteous and friendly. I have no problem recommending this to anybody who want to be near Birmingham, but far enough to enjoy the countryside. This is an excellent hotel and affordable with a swimming pool and sauna