「The staff were very friendly and helpful. However, we were assigned a Club Room next to a Suite with a connecting door, and the soundproofing was extremely poor. We could clearly hear loud conversations, shouting, and piano playing from the suite until the early hours of the morning, making it difficult to get any rest. The comfort of this room depends entirely on the guests staying in the suite next door. I regret choosing a Club Room and wish I had booked a standard room instead. I would also...
「The staff were all very helpful and friendly.
The food breakfast and evening meal very good selection and good quality.
Very important for me a very comfortable bed and powerful shower」
「I requested breakfast but was told they didn’t do it anymore.
The stairs were cramped with 2 turns and inadequate/absent rails.
We did not meet any staff. There was a note saying how we could ring them.
The hot and cold water at the wash basin were plumbed in the wrong way round. I did not see any indicator for which was hot or cold. It matters because this is where you fill the kettle.
The bed was comfortable and the room was warm.」