エッジバストン ホテル

「House was good. Well laid out rooms, good space and well kitted out. Was exactly what we needed for a 40somethings friends weekend away. House is clean and decor is fine, although does look like someone has ram raided Dunelm and then scattergunned it all over. Quite a lot of peeling wallpaper and tired wall art. We enjoyed the stay and then the owner decided to try and scam us out of our deposit for a "broken chair". A chair which wasn't even there. Its in the advertised photos but we never saw...

「The young lady that checked me in and sorted everything out was great. Nadia I believe. 」

「Absolutely top tier service and staff were so personable and friendly 」

「到着日に部屋をダブルからツインに変更してもらった。大変親切丁寧に対応してくれた。」

「It was difficult to find someone to check in and unclear how I did this. I was fortunate the door was open to the restaurant so I could ask for help there. Room was okay but TV did not work. Again, it was very difficult to get hold of someone to try to sort this out. Eventually they changed rooms for me because they were unable to solve the problem. This room was not properly cleaned and I had to go and try to find someone (again with difficulty) to ask for toilet roll. Although the people I did...

「We love the hotel. Staff were really friendly. Great location for the ICC and the Arena. Easy parking and everything is well looked after. Only thing we found was we were expecting there to be a fridge but there wasn’t and there was no toilet brush in the bathroom. Other than that we had a great stay and would stay again」

「従業員が、悪魔に取りつかれたように不親切でイライラしている。隣の部屋の泊り客の声が、そのまま聞こえる。バーミンガムのダウンタウンの近くなので、若いやつがたくさん週末は泊まるので、一晩中、外でも部屋でも大声を出して騒いでるので眠れない。最悪だ。とてもうるさい。それで、次の日、フロントで、「うるさいので部屋を変えてくれ」と言ったら、「絶対変えられない」と言った。世界各地に仕事で行きますが、部屋を変えられなかったのは、このホテルだけ。フロントの従業員も、不親切で、イライラしている。」

「Filthy. Unkempt.」

「Convenient location and very clean inside (a bit shabby exterior). Strange accommodation set up and room layout let this place down - single bathroom only accessible through the tiny kitchen, no kitchen worksurfaces, no forks?! Communication / check-in very good and friendly.」

「Everything was amazing」

「If you go room only breakfast is £10 per head, we don't eat a big breakfast so for us is isn't worth it, we went out for breakfast.」