「I arrived late at night, reception guided me from the car park to the venue over the phone, which was helpful.
My room was much better than expected, spacious, clean, the bed really comfortable.
Breakfast was good quality & plentiful, dinner was pleasant too, & both good value.
The staff were always polite & helpful.
Situated well for the town centre & rail travel.
All in all a lovely stay, far exceeding my expectations.」
「Great communication and quick replies, all the relevant details were sent through with photos of how to access the apartment. The apartment was very clean and had everything you need in it. Comfortable sofa and bed, all seemed very new and well looked after, it was perfect!
Nice and quiet and we had great nights sleep, we stayed 2 nights and it was perfect! We highly recommended this apartment and would stay again! Thanks so much! 」
「It was a nice room, clean and big.
The AC didn’t work in my room so had to change the room. The reception lady brought the cart and just stood there as I had to load all the baggage I had to repack for the move. After the load she just opened one door before the elevator and left. I had to move the cart to a different level to my new room myself, having difficulty opening multiple doors. The first room was so hot I told the reception lady I wasn’t feeling well because of it. She probably...
「Terrible - no basic facilities such as toilet roll or towels. No response from property when tried to raise issues. Demanded a security deposit before releasing entry details despite having paid in advance of stay. No room in bathroom to stand at sink or sit on toilet. This property is not hotel quality
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「This property should be taken off the site, the owner never showed up to allow access to the property, no email. I was left with two children and my wife wondering what to do. The support line was unresponsive and I had to book from another site. 」
