バーミンガム大学周辺のホテル

「Truly amazing staff. Extremely helpful and kind in every way.」

「This was a perfect room for sa」

「Room door broken, left sat the floor for 30 minutes waiting for maintenance. Asked for sofa bed to be made twice and came in that evening and it was t made. 」

「Room was clean, clear guidance on how to get into building and room. Bathroom was a treat with lovely bathrobe, towels and toiletries. Bed was comfortable and right temperature. Good to have tea/coffee making facilities. 」

「The room was clean and functional but, there some teething problems with lighting (make sure lower hallway lights are on for room 5 - up top); the kitchenette, if needed, requires a few more tools & gadgets (bread knife, cork screw/bottle opener - assume nothing and ask) and some (flat pack) furniture has been poorly assembled and rattles. But overall it was warm, quiet, double bed with, a decent corner shower room, including a few necessaries, to make it a comfy experience. 」

「The room was very clean and the staff were extremely friendly and helpful」

「Whilst the bed linen was clean the carpet has many questionable stains. No cups or spoons in the room. Whilst having a coffee out of a glass seems very cosmopolitan, when the newest coffee is 2 months out of date it makes you wonder when the room was last cleaned properly. 」

「Courteous staff, bed quite soggy 」

「Nice room good breakfast」

「House was good. Well laid out rooms, good space and well kitted out. Was exactly what we needed for a 40somethings friends weekend away. House is clean and decor is fine, although does look like someone has ram raided Dunelm and then scattergunned it all over. Quite a lot of peeling wallpaper and tired wall art. We enjoyed the stay and then the owner decided to try and scam us out of our deposit for a "broken chair". A chair which wasn't even there. Its in the advertised photos but we never saw...

「Only change would be to include a full length mirror in the room.」

「Room was very spacious and clean, reception staff were very helpful. The bed was very comfortable and i would definitely recommend to anyone. I would certainly stay there again.」

「I stayed here for three and it was a terrible experience. This property is poorly maintained and, frankly, a health hazard. Bed Bug Infestation: The most serious issue was the bed bugs. I was bitten in multiple places throughout my stay. This is completely unacceptable. Filthy Conditions: The room was covered in dust, the floors were dirty, and the bed sheets provided were stained/soiled. The kitchen, bathroom, and common areas were also in a disgusting state. Lack of Basics: Despite booking...

「従業員が、悪魔に取りつかれたように不親切でイライラしている。隣の部屋の泊り客の声が、そのまま聞こえる。バーミンガムのダウンタウンの近くなので、若いやつがたくさん週末は泊まるので、一晩中、外でも部屋でも大声を出して騒いでるので眠れない。最悪だ。とてもうるさい。それで、次の日、フロントで、「うるさいので部屋を変えてくれ」と言ったら、「絶対変えられない」と言った。世界各地に仕事で行きますが、部屋を変えられなかったのは、このホテルだけ。フロントの従業員も、不親切で、イライラしている。」

「It was dirty, cheet bed and cover duvet not change and not cleaning. No towels. I am not recognised. We left after see bed not clean. 」