Birmingham Vacations from ￥262,368

Apartment was clean and spacious. Communication however is terrible. I sent messages to the property on two separate occasions but they didn’t bother to get back to me. They didn’t send pre-check link either so I had to call a few hours before I was due to check in and they sent the link.

Great! Good location and great communication for checking in.

Room was nice, clean, and large, but the service was disappointing. The corridors were noisy past midnight and with takeaway food trays in the morning (930am) so floors clearly hadn't been checked. We were also surprised the bar closed at midnight on a Saturday. Staff refused to honor our Expedia "22% off" discount for breakfast but neither reception or dining at the lunch advised us of us and breakfast service made me uncomfortable, I was asked for payment while making tea rather than waiting until I was seated.

Room lovely clean comfortable everything i needed . Staff helpful food good . Christmas decorations outstanding . Will be back .

My friend and I had a lovely stay. Room was spotless. Bed was so comfy, shower huge. Used the spa facilities, which again was very nice, not too busy, only negative was would have liked robes in the room. It would have been good if the bar stayed open afer 12 though as would have enjoyed a quiet night cap after christmas party. Will definitely stay again. Breakfast in the morning was good, nice selection.