Macdonald Burlington Hotel

Property class: 4

Choose dates to view prices

Reviews

8.2 out of 10
Very good
Close to Bullring & Grand Central and The Mailbox, Macdonald Burlington Hotel provides dry cleaning/laundry services, 2 bars, and a business center. The on-site local cuisine fine-dining restaurant, Scottish Steak House, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
The current price is ￥15,025
￥18,030 total
includes taxes & fees
Nov 1 - Nov 2

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, two bedside tables with lamps, a small round table with a chair, a window with curtains, and a door leading to a bathroom.

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(43 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

A hotel room with a bed, a chair, a desk with a lamp, and a bowl of apples.

Standard Room, 1 Twin Bed

8.8 out of 10
Excellent
(3 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a sofa, and a small table with a tray.

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed

A hotel room with a large bed, two bedside lamps, a tray with breakfast items, a picture on the wall, and a bathroom visible through an open door.

Suite, 1 Double Bed

8.8 out of 10
Excellent
(9 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a television, and a wardrobe.

Deluxe Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

A hotel room with a large bed, a chair, a side table, and a wardrobe.

Suite, 1 Double Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for SUPER DELUXE DOUBLE

A hotel room with a large bed, a flat-screen TV, a sofa, and a coffee table.

SUPER DELUXE DOUBLE

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

DOUBLE DELUXE

  • Sleeps 4

View all photos for Standard Double

A hotel room with a bed, bedside lamps, a small table with a tray of wine, a desk, and a chair.

Standard Double

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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A modern hotel room with a bed, a desk, a chair, a sofa, and a small table.

Holiday Inn Birmingham City Centre by IHG

Birmingham City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
8.4 out of 10, Very Good, 1,000 reviews
The price is ￥9,048
￥10,857 total
includes taxes & fees
Oct 11 - Oct 12
Holiday Inn Birmingham City Centre by IHG
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About the neighborhood

Located in Birmingham City Centre, a neighborhood in Birmingham, Macdonald Burlington Hotel is in a shopping district and near the airport. Bullring & Grand Central and The Mailbox are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cadbury World. Looking to enjoy an event or a game? See what's going on at Utilita Arena Birmingham or National Exhibition Centre. Spend some time exploring the area's activities, including golfing. Visit our Birmingham travel guide
Map
B2 4JQ, England, Birmingham, Burlington Arcade/126

What's nearby

  • A historic building with classical architecture, a statue, and flags.
    Victoria Square
    2 min walk - 0.2 km
  • A festive Christmas market with a decorated Christmas tree and traditional stalls.
    Birmingham Christmas Market
    3 min walk - 0.3 km
  • A spherical building with a reflective surface, surrounded by a modern urban environment.
    Bullring & Grand Central
    3 min walk - 0.3 km
  • A modern building with a red facade, large windows, and a sign for 'Harvey Norman'.
    The Mailbox
    6 min walk - 0.5 km
  • A historic building with classical architecture, a clock tower, and a clear blue sky.
    Broad Street
    9 min walk - 0.8 km

Getting around

  • Grand Central Tram Stop
    1 min walk
  • Birmingham (QQN-New Street Train Station)
    3 min walk
  • Birmingham Airport (BHX)
    19 min drive

Restaurants

  • The Briar Rose
    2 min walk
  • McDonald's
    1 min walk
  • LEON
    2 min walk
  • Tim Hortons
    1 min walk
  • Bacchus Bar
    1 min walk

About this property

Macdonald Burlington Hotel

  • Upscale hotel near Utilita Arena Birmingham
  • Close to Bullring & Grand Central and The Mailbox, Macdonald Burlington Hotel provides dry cleaning/laundry services, 2 bars, and a business center. The on-site local cuisine fine-dining restaurant, Scottish Steak House, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Full breakfast (surcharge), a banquet hall, and free newspapers
    • Luggage storage, a front-desk safe, and tour/ticket assistance
    • Smoke-free premises, 15 meeting rooms, and concierge services
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 112 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and hair dryers
    • LCD TVs with digital channels
    • Daily housekeeping, desks, and phones

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Tourism Program. For more information on what this certification requires and verifies, please visit their website.

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A modern hotel room with a bed, a desk, a chair, a sofa, and a small table.
Holiday Inn Birmingham City Centre by IHG
Birmingham City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
8.4 out of 10, Very good, 1,000 reviews
The price is ￥9,048
￥10,857 total
includes taxes & fees
Oct 11 - Oct 12
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 9.50 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 24 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Scottish Steak House
  • The Burlington Bar
  • The Burlington Lounge

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Business center
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Built in 1872
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Frequently asked questions

Is Macdonald Burlington Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Macdonald Burlington Hotel?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at Macdonald Burlington Hotel on Nov 1, 2026 start from ￥15,025, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Macdonald Burlington Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Macdonald Burlington Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Macdonald Burlington Hotel located?

Located in Birmingham City Centre, this hotel is within a 5-minute walk of Victoria Square and Bullring & Grand Central. Utilita Arena Birmingham and The Mailbox are also within 1 mi (2 km). Grand Central Tram Stop is only a 2-minute walk and Corporation Street Tram Stop is 2 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Macdonald Burlington Hotel Reviews

8.2

Very Good

8.8

Cleanliness

9.6

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 459 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 137 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always pleasant and willing to assist with any needs. Great location in high street so easy for all to walk around and relax.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were really excellent. Room was clean and comfortable. However we were disappointed with dinner in the restaurant as we were expecting a more ambitious menu, rather than 'pub grub' at higher prices. Breakfast was much better. The bar was closed for redecoration so cannot comment on that.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room huge and very comfortable bed. Air con working in my room but not in my friends room. Breakfast excellent. Very close to the shops. Definitely stay here again when back in Birmingham.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Lovely hotel in great location, great room though air conditioning wasn't working, however the fan in the room and the bottles of water were appreciated
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was lovely and comfortable and clean. Staff were very helpful as we arrived early and left our luggage in the store until our room was ready. Can’t comment on breakfast as we didn’t have that during our stay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, pleasant staff and clean room.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasure, very well looked after by the staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Breakfast was superb with very attentive staff and excellent quality food, room a bit dated but still very good value with excellent location and excellent staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely hotel very central all staff lovely
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy parking nearby. Rooms big and clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff couldn't do enough, food was lovely, great location, and lovely ramble around the shopes, right across the road from trains,
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent location, lovely reception staff. Very clean and comfortable.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Loads of shops near by and right opposite the train station so excellent location
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was spacious, comfortable and very clean
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t fault our stay, everything was spotless the breakfast was perfect and staff were professional and friendly. Excellent stay.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy traditional room
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was amazing and staff couldn't be more helpful. Its an old hotel so can be a bit chilly but beds were comfy and cozy
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to the train station. It was a little difficult to order a food delivery to the lobby area as the hotel is accessed via a pedestrian arcade walkway. Beautiful hotel, it felt luxurious to me!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised that after taking the lift to the second floor bedrooms, there were then two small flights of stairs to reach them, awkward with a stick. The room was big, bright and airy. There was a lot of storage space, a fridge and decent seating area with two armchairs and a table. Bathroom was also a good size, although if you were tall the toilet was too low down to be comfortable (partner 6ft) I'm 5'4" and I found it just on my limit before being uncomfortable. Saying that, it was a really great place to stay. Central to everything we needed and we walked everywhere (except the jewellery quarter which was up a lot of hill so we got the tram). Would stay here again.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friend staff, good sized room, excellent shower.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a beautiful room and excellent customer from the moment we checked in until the moment we left the hotel. A great choice for those who are coming to the Hippodrome performances. A stone's throw away from New Street station.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice spacious room with comfy bed. Staff extremely polite and helpful. Breakfast was excellence with good choice.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Excellent breakfast
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
easy check in nice room
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really friendly, helpful and accommodating. Facilities a little "tired" in places, but what you'd expect from a historic building. Breakfast was ok. Cooked breakfast not highest standard even though good quantity. Bed v comfortable and big room. Location perfect for central Birmingham.
Stayed 2 nights in Mar 2026