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Hyatt Regency Birmingham

Photo gallery for Hyatt Regency Birmingham

Lobby
Indoor pool
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Hyatt Regency Birmingham

Hyatt Regency Birmingham

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
B1 2JZ, England, Birmingham, 2 Bridge Street

Explore the area

  • Popular LocationArena Birmingham8 min walk
  • Popular LocationHagley Road12 min walk
  • Popular LocationBullring Shopping Centre16 min walk
  • AirportBirmingham (BHX)19 min drive

Choose dates to view prices

About this area

Birmingham

Located in Birmingham City Centre neighborhood, Hyatt Regency Birmingham is connected to the convention center. Symphony Hall and Ikon Gallery are cultural highlights, and some of the area's attractions include Broad Street and LEGOLAND Discovery Centre Birmingham. Looking to enjoy an event or a game while in town? See what's happening at Edgbaston Cricket Ground (Edgbaston Stadium) or Arena Birmingham. Spend some time exploring the area's activities, including golfing.

What's nearby

  • International Convention Centre (ICC) - 1 min walk
  • Symphony Hall - 1 min walk
  • Arena Birmingham - 8 min walk
  • Hagley Road - 12 min walk
  • Bullring Shopping Centre - 16 min walk

Getting around

  • Birmingham (QQN-New Street Train Station) - 12 min walk
  • Birmingham Airport (BHX) - 19 min drive

Restaurants

  • Aria Restaurant – Restaurant offering British cuisine. Serves breakfast, brunch, lunch, and dinner.
  • The Gentleman and Scholar – Alfresco dining restaurant offering British cuisine.
  • Atrium Lobby – Open daily.

About this property

Hyatt Regency Birmingham

Pet-friendly hotel connected to the convention center in Birmingham with full-service spa
A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a spa tub are onsite. All 319 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and LED TVs with satellite channels. Guests will also find 24-hour room service, minibars, and coffee makers.
Hyatt Regency Birmingham offers 319 accommodations with minibars and safes. LED televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Amala Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with Turkish bath/hammam.

The spa is open select days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 27 per night)
  • Offsite parking for GBP 21 per day; discounts available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 20 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 6 treatment rooms
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open select days
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • LED TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, the hotel steam room and sauna are closed for an indefinite period.
Access to this property's pool, spa, and health club is available by reservation only. Access to the pool is limited to 45 minutes.

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The following facilities are closed on Monday and Tuesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for GBP 120.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 20 per person (approximately)
  • Self parking fee: GBP 27 per night
  • Nearby parking fee: GBP 21 per day (open 24 hours)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Barclaycard; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's rollaway/extra bed fee applies to guests age 13 and older when requested.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Birmingham Hyatt
Birmingham Hyatt Regency
Birmingham Regency
Birmingham Regency Hyatt
Hyatt Birmingham
Hyatt Regency Birmingham
Hyatt Regency Hotel Birmingham
Regency Birmingham
Regency Hyatt Birmingham
Hyatt Regency Birmingham Hotel Birmingham
Hyatt Regency Birmingham Hotel
Hyatt Regency Birmingham Hotel
Hyatt Regency Birmingham Birmingham
Hyatt Regency Birmingham Hotel Birmingham

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 559 out of 949 reviews
5 - Excellent 59%
Rating 4 - Good. 274 out of 949 reviews
4 - Good 29%
Rating 3 - Okay. 64 out of 949 reviews
3 - Okay 7%
Rating 2 - Poor. 31 out of 949 reviews
2 - Poor 3%
Rating 1 - Terrible. 21 out of 949 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Although the internal atrium is very nicely done, the rooms are tired, the bathroom tiles were grimmy. The grout inbetween was dirty and pink in a lot of areas! In places, the carpets were marked in a lot of areas. I booked a canal view and got given a cheaper city view, even though i reconfirmed at the desk when being allocated the room. so on reaching i room and finding not what was paid for i requested a change which initially was said not available. However on this point the very helpful lady (not resposible for checking me in) made the change for me. These rooms were very expensive haveing paid £230 with breakfast for such a tired room.
Stayed 1 night in Sep 2021

2/5 Poor

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel bathrooms are old, tired and need replacing. There was black mold around the bath, the shower water did not drained very slowly making a big puddle. The toilet flush has been adjusted to save water up to the extent it does not work or do purpose it is suppose to eg clean the toilet ever! The Hotel is still using corona virus as an excuse for poor service. For example the rooms are only cleaned every 3 days which is unacceptable. On checking into the room the carpet/bathroom was hardly clean and something you would not accept from a 2 star hotel. After repeated requests to empty the bins and clean the rooms, the front of house promised to do so, but no body came to clean the room. Swimming pool is fine but the changing rooms are not available yes again because of carona. The sauna and steam rooms were cool and waste of time, it was hotter outside than in the steam/sauna. The breakfast are over priced at £20 for what they are, it is far better to go around the corner and have a breakfast in restaurants around the corner from the hotel for £5-£10.
Stayed 3 nights in Aug 2021

2/5 Poor

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing. Having selected this hotel for its spa and leisure facilities I called the day before arrival to confirm availability to ve told the spa was only open Thursday to Sunday but the pool and leisure facilities were available. On arrival I found out the pool was closed for maintenance from 1600 to 1700 then the next morning when I went to use the pool i was advised it did not open until 1000! The room was not thoroughly cleaned which in these times is completely unacceptable.
Stayed 1 night in Aug 2021

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Hotel was short staffed. Breakfast was good. Apart from that our stay was terrible. Hotel did not clean our room for 3 days, on-site parking was always full and very expensive. We got message on the morning of our arrival that swimming pool was unavailable due to maintenance.
Stayed 4 nights in Aug 2021

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel were very understaffed. Check in was absolute chaos. Staff were rude.
Stayed 3 nights in Aug 2021