Find hotels near Castillo de San Cristobal, San Juan from ￥17,631

"Our toilet got clogged multiple times with no one to fix it for hours and even overnight. Our water went out regularly and if it came back it would come back cold with no pressure. Front desk, Jose was extremely rude and unprofessional when voicing our concerns about the lack of bathroom. When asking for a change in room the hotel was apparently full and no one could come until the next morning to fix any issues. The other front desk staff were nice and trying to be helpful and it was secure property. Overall, not great service or accommodations."

"very courteous and helpful staff. Beautiful property right in the heart of old town."

"Personnel très accueillant et on est arrivé avant l’heure et ils ont gardé nos bagages mais pas donné une chambre immédiatement. La chambre était pas très propre beaucoup de cheveux dans la salle de bain. Les photos sur le site du spa et son installation ne reflète pas la réalité. Spa plein de sable et mal entretenue et les chaises très vieille. Sur le site c’était très beau mais pas la réalité."

"Everything was wonderful Julio our housekeeper was fantastic, our room was spotless and cleaned every day by the time we returned to our room The woman who checked us in was super friendly and went over and beyond to help usI don’t remember her name but it began with a Y The loungers at the pool has trash around them and under the cushions "

"Air conditioner worked well. Only needed to have basic things like cups and tissues for the rooms, but things were well maintained. The staff was attentive. It was clean lay down foul was there’s no windows to enjoy the beautiful view."

"We were very disappointed in our stay at Casa Blanca."

"Excellent place, very centrally and nice location. Clear and comfortable."

"Staff amazing. Peoperty location location. Don’t expect a glamorous pool… but it was nice when you needed a little cool Off for 2. Beach a quick scooter ride away "

"This place was great! Perfect location, the check-in process was quick and easy, the communication from the property was great, and they responded quickly. I would definitely stay here again if I come back."