オリエンテ ホテル

「Beautiful property and rooms. However, at this price we were expecting 7 star service and that was not the case. The staff at the pool/bar/restaurant seemed to be bothered when we asked for service. They mostly congregated by the towel area and checked their phones more than they us. You can get far better service in other cheaper hotels. We were hoping to lounge and be take n care of but instead we were told about a 4pm last call (not offered anything) and when the birds took half the breakfast...

「Great communication among the staff. Everyone was so kind!」

「Estacionamiento cerca del hotel, a pasos del hospital. La habitación estaba limpia, el aire acondicionado funcionaba bien (hace un poco de ruido, pero enfria) El personal fue amable. 」

「Wanted to really like this place. Advertises right on the water which it is. You can’t access it due to rocks and waves but it is waterfront. Pool is nice and 24 hours! Great! Staff were super helpful and very nice. Room needed some TLC very dated and simple. Not the nicest, but clean. Beds were firm but pillows comfortable and clean. Plenty of parking. Nestled in a worn down neighborhood, but felt safe. At night, Could hear plenty of dogs and the coqui frogs. Also could hear the highway all...

「Just a plan hotel. Breakfast was nothing to be stoked on, had to walk across a bridge to the beach and it was right next to the loud highway. Staff was nice, property and room was really clean. Everything else was just bland for the amount of money 」

「Great place to stay 」

「Si está buscando 5 estrellas este no tu lugar , si busca buen servicio, buena comida, buen trato , entretenimiento, buena playa , la piscina ,la ubicación, bailar , cantar, este yo le doy 10 estrellas, Gracias 🙏」

「We had an amazing time. Staff were very helpful, friendly, and professional. I’m looking forward to staying at this resort again soon!」

「Minimal amenities but great location overall- clean and air conditioning worked great.」

「The location in old SAN Juan was perfect. Easy walking」

「No breakfast」

「Hay parking cerca, el sector es seguro, quién nos atendió fue muy amable e hizo las cosas fáciles para nosotras. La habitación estaba muy linda. Solo había una toalla un poco rota pero enseguida el staff se ofreció a cambiarla. Me hubiera gustado tener acceso a café y té como decía en las amenities pero el lobby quedaba en otro hotel a dos cuadras aprox y el café del restaurante habría desde las 8am. En realidad todo muy bien」

「Great location 」

「Love this hotel, so an easy access to the beach and everything walking distance, restaurant, bars, pharmacy if you need one and much more, if youbjustvstaying in San Juan by staying in this Hitel the whole time you will NOT need to rent a car. The staff very friendly and knowledgeable, Thank you for everything until next time.」

「We had an amazing stay here, and would absolutely come back again. The property was beautiful, very clean, and well maintained. The staff was friendly and welcoming throughout our stay, and the overall experience exceeded our expectations. The pool area was fantastic, the views were stunning, and the location was perfect for relaxing and exploring nearby attractions. Everything from check-in to checkout was smooth and enjoyable. Highly recommend this hotel.」

「AC 10 out of 10 it surprised me because I thought it was going to be hot. Location is great, walking distance to the heart of old San Juan. I loved it!」