ハト レイ ノルテ ホテル

「Real mente todo fue super ...las personas encargadas muy amables ...volveria a este lugar ...como en familia ...」

「The location wasn’t great.」

「快適でした」

「Excelente」

「Unfortunately for my staying this place run out of water and the property was not ready for this type of issue. The other thing was the towels, have a bad smell.」

「The room & property overall were clean and up to date. My kids loved the pool - especially their night swim when it lit up in different colors. The staff were all very nice and welcoming. The proximity to the T-Mobile District was great! Would definitely stay here again.」

「An excellent place to stay overnight after a long and delayed experience with our airline. A super quiet, comfortable and convenient hotel just 10 minutes from SJU. With parking on the premises! The surroundings, we had everything: markets to buy water and food, a nice coffee shop with breakfast named Arrope around the block. And the staff were super friendly. Highly recommended to stay in SJU and just use it to sleep and shower.」

「L」

「建物が古く、エレベーターなし、コーヒーのサービスがありました。」

「お部屋にケミカルを使用してる為 部屋に入った途端に喉がいたかった。 水もなく困った。 ジャグジーはよかったけど 部屋のフロアがあまり綺麗ではない。 シャンプーなどなかった。 」

「We had a party of 7, and each of us loved this hotel! We wouldn’t wait to stay anywhere else. Staff were super friendly and helpful. The property was super clean. Would absolutely 10/10 recommend.」

「Our stay was in the delux room. We decided in this room to better fit my sister and our children. The room was spacious and clean. The living room area was perfect for the children to hang and the separate rooms for separating when time was needed.」

「We enjoyed the location within old San Juan; it is centrally located to walk around with many choices to restaurants. If you are driving it is not easy to find street parking. There is a nearby parking garage that charges $25 for 24 hours. It's a small hotel; the front desk is very welcoming. Our room was clean and we had no issues besides our bedding feeling a little damp, but they gave us dry sheets to replaces with no problems. The bathroom was clean, but they need to do a little updating to...

「The staff was very attentive and friendly. They answered all our questions accordingly and were very accommodating to our needs. The breakfast was great every morning we were there. Per personal preference, we did not have housekeeping come to our room every day of the three days that they were due to come in. Despite this, the front desk staff were very accommodating to giving us towels daily when we asked for them. Due to the pile of towels that housekeeping would have on their hands at the...

「Super new and modern hotel. The interior is super nice and aesthetic. Rooms were spacious and beds were comfy. Cleaning, supplies replenished and sheets changed everyday. A bonus is that you can ask for beach towels for the beach or other excursions and return after use. Staffs were super friendly and helpful. It was close to Condado Beach, Ashford Ave, Old San Juan, and T-Mobile district.」

「Extremely disappointing stay — absolutely not worth the money We stayed at the Embassy Suites San Juan for 7 nights, and this was one of the most disappointing hotel experiences we have had. The biggest issue was the complete lack of basic housekeeping and the extremely poor customer service when we tried to address it. Our bed was not made for the entire 7-day stay. We repeatedly had to ask for basic bedding, and on one occasion it took over an hour just to get sheets. At one point, a wet...