6/10 (普通)
LISA
2025 年 12 月 30 日
良かった点 : 設備とサービス、施設のコンディションと設備
The staff were great and very friendly, which I appreciated. However, I was uncomfortable during my stay due to the bed and room setup. The mattress and pillows were too soft, and the bed sank significantly at the edges. The pillows were also very slippery when stacked, making it difficult to sleep comfortably. Additionally, the bed frame was positioned too close to the window.
I was also charged a resort fee twice. I had already paid the resort fee as part of my Expedia package, so this resulted in a duplicate charge. I am requesting a refund for the extra resort fee that was charged at checkout.
LISA
2025 年 12 月に 5 泊滞在
