サン フアン のリゾート

「The rooms are outdated and smell like a mildew filled basement. As a result, I will never return because the room accommodations are simply unacceptable. It’s unfortunate because the staff is great and the breakfast as well as drinks each day are a nice touch.」

「This property is absolutely picturesque and in an amazing location!! The staff members were all very kind and helpful, and the whole resort has been maintained very well. However, there are some improvements needed with the restaurant quality and availability of food options. We never received a complete list of food options available and the hours for each restaurant.. most importantly room service which we definitely would have used the night we arrived from a long travel day. This would be...

「Ana at the front desk was terrible. Her attitude was unprofessional, she didn’t make me feel welcomed because I didn’t speak Spanish. Also, I paid extra for an ocean view room and I got a rainforest view room. I’m disappointed and won’t be returning. The roots breakfast buffet was DISGUSTING and $35 per person. The drinks were not cold, the food was not hot, the AC wasn’t working, it was just a nightmare.」

「This hotel was equipped with everything you need including a 24 hour gym, tennis court, basketball court, a pool, 2 hot tubs, a restaurant on site with a bar. The room was spacious and clean and the staff is friendly and helpful. The only thing I would say I didn’t like is the hotel is at least 45 minute drive away from everything but that’s just a preference to be a bit closer.」

「Awesome」

「The place is really nice」

「I love the Fairmont hotel. The beach view was amazing. The outdoor pools were clean full of fun. I love how they had water stations with the towels very thoughtful. The rooms were clean and the staff was great 10 out of 10 for me.」

「The property was very nice and staff was really helpful. I had an incident with a portable carbon monoxide that went off in the middle of the night. The security guard and front desk agent came right away and figured it out I had faulty batteries on my device. They reassured me CO levels were not present and explained how is monitored. Marangeli, Stephanie and others at Trova restaurant were very polite and pleasant. Now. I have to say the bathrooms on room 17 and 19 needs upgrading. Tubs are...