Find hotels near Marble Arch, London from ￥26,516

"Helpful check in room upgrade helpful staff great location "

"Room was clean but not spotless. Felt like it needed updating. Very small space considering we booked the Superior Queen. The bathroom was also tiny, I’m only 5’4” but struggled in the shower to move. The bed was the softest mattress I’d ever slept on, caused me backache. Shops nearby are good, boots pharmacy and a Tesco express, alongside the theatre if you’ve booked a show. Parking nearby in Covent Garden so not far to walk to the hotel while carrying luggage. We requested extra towels and milk which were provided within minutes. All of the staff very polite and helpful with any questions. "

"The location is absolutely fantastic. Steps away from the Piccadilly Circus Tube station, tons of restaurants nearby (including Chinatown), and even multiple grocery store options. The Cocoon room was perfect for a solo traveler trying to adjust to the time zone. There was no city noise, despite being in a very busy area. I didn't like that there was an extra fee (£40) to check in early and a fee to hold onto your bags (£15) if you want to explore while waiting for check in time. Also, check out at 10am is a little ridiculous. All the staff that I interacted with were lovely and very helpful when I needed to ask for towels, etc. "

"Good location, uninterested and dismissive staff."

"Excellent location "

"It is a very busy hotel and they checked us in right away and gave me a free upgrade. I had reserved a twin room but they gave us a large bed which wasn't what I had wanted. But we made it work. The room was large, clean, and there was plenty of tea bags. This may be more of a complaint about hotel room design but I wish nice hotels would stop trying to get interesting with bathroom doors. The frosted glass door is amusing but the slight gap at the bottom sure makes using the toilet feel less than private. Why??? I would say using the lifts is a bit too high tech. I feel like tech bros got involved and not anyone familiar with customer service. Other than that, a lovely stay near a tube station. "

"This hotel and the staff are amazing"

"Everything about this hotel is very nice. I imagine 15 years ago it was flawless. The appearance was nice but a bit dated. "

"Female staff member on arrival was not very friendly at all (Thurs 5th March) and also ignored us and sat with her back to us on our return one evening which was the exact opposite to the extremely friendly 3 staff members on checking out (Sun 8th March) and others who said hi each night. Room was lovely and clean. Leak in the shower though which left a puddle of water every day. Location is quiet. Air conditioning great! Definately would stay again. "