Great property, location amenities and staff. Surprised to find out our room was an Accessibility Room, not sure how that happened but had to speak to the Hotel Manager to get that changed, 3 other staff would not change our room. Additionally the room we received had no windows. For a $50.00 upgrade ...
The Hotel is bang center of it all! I was able to just walk to all the sites I wanted to see.
Great location, incredible staff that provided fabulous service
We loved the location. We felt very safe around our hotel. The was not a thing we didn’t like.
Location is great; room was clean; carpet in the hallways was a bit tired; there was no shampoo in the loo. Otherwise, good value.
The inclusion of the spa facilities was a nice treat.
Great location near Queensway and Bayswater tube stations and staff was very friendly. Busy Petrol/Gas station right under the hotel so beware of vehicles as you come and go. Overall hotel is nice though and rooms are nice, comfy bed, feels safe too. No fridge was a disappointment and this would ...
Staff was great. We were in the basement units, which were a little warm and bad wifi reception. However, the room and staff were great
Close to Hyde Park so convenient for a nine walk to Royal Albert Hall. Hotel was clean and quiet with a pretty good breakfast.
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