- Liked: Cleanliness, property conditions & facilities
- Disliked: Staff & service
Friendly but not trained
The local check in procedure was a nightmare. Staff just isn’t properly trained even though they are fundamentally friendly.. I was first quoted a standard price at the door, later that night received a call that she had to charge me £15 per night more. At which point I booked online instead. Check-in took 20 minutes due to lack of knowledge...