マメイェス II ホテル

「The hotel and grounds are as beautiful as any resort I have seen in Puerto Rico. The staff failed to correct, or “make right” several mistakes, including overbooking restaurants, not honoring reservations, making mistakes on excursions, and overcharging for things. They attempted to upsell time shares regularly. This resort felt more like a “money grab” that a luxurious relaxing resort. 」

「Si」

「Excellente en todas las áreas.」

「プールなどの設備が充実したホテル」

「Great customer support」

「Todo estaba impecable y todos nos atendieron muy bien y amablemente.」

「Loved my stay clean and comfortable would stay there again 」

「This was a perfect spot for my first solo trip to Puerto Rico. It’s a very short walk to seven seas beach. Plenty of people watching and food. If you want to escape the crowd, just keep walking down the beach maybe 5-10min walk along the shore. The condo is clean and the host responded right away when I had questions. I had an amazing visit and cannot wait to come back. 」

「I'd stay away. I wanted to give them a good review. We didn't have running water for 2 nights! The host told us if we stayed, we'd get a refund for the 2 nights. She said it'd go through in two weeks. It's been two weeks and expedia said no request was submitted. Expedia is only giving half back and I'm fighting to get what was promised as it ruined part of our experience in PR. Besides the lack of running water, it was as advertised. Location was difficult to find. Check expedia messages for...

「Nicely decorated and clean. However we found the no closet in the room. Parking is limited unless you go across the street.」

「Excellent 」

「Towards the end my ac was not working in one room but 5 stars and i would book again 」

「Communication was great, host was helpful and replies were in a timely manner. Room was clean, my dislikes shoot room is there is no counter or dresser space, had to use kitchen table. Also, we only had hot water the first day, the rest of our stay was cold showers. There are no pool chairs around pool, grill had no propane tank. Scenery was gorgeous and it was very quiet and peaceful. 」

「This was our 1st experience in PR. This house was AMAZINGLY beautiful and really show cased the outdoor space!! It was VERY clean, high quality linens. Had a nice cook space. The space it self was STUNNING!! The outdoor space was PERFECTION!!!! We actually booked for the lounge net area, and it did not disappoint!! **Downfalls [we understand that somethings are out of anyones control so more of a FYI] -There was nothing "comfy" about the house. It is all cement: bed frame, entire bathroom so...

「Customer service has been phenomenal. I have been working remote for 5 years and visiting different places and this is my favorite by far. The staff helped me find the place since I traveled an hour from San Juan, PR. When I come back to this area, I’ll definitely be back here!」

「The property was very clean and beautifully decorated!」

「Room was good, no utensils.」